bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.
We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK’s fastest growing ecommerce company (according to the Financial Times). Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.
Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won’t stop at flowers and plants. Starting with the Bloom & Wild brand, we’re expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe’s #1 direct to consumer gifting destination.
We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.
️ Team @ Bloom & Wild Group
The Operations team at Bloom & Wild and bloomon is split into three sub-teams, although in practice there is close collaboration between all of them on a daily basis:
Logistics & 3rd Party Fulfilment – This team manages our partially outsourced sourcing, production, and fulfilment in the UK and optimises delivery in all countries we operate in. They work closely with our carrier partners (and coordinate our own delivery network) to deliver operational excellence and customer satisfaction.
Flower sourcing, styling and quality – This team is responsible for purchasing our fresh products like flowers and plants, mainly through direct collaboration with growers around the world. They manage our inbound supply chain and work closely with partners to optimise for quality and costs. Within our own and third-party warehouses, they monitor and improve styling and quality.
Warehouse Operations – Across our three strong brands, we have various warehouses across the EU. The teams at these sites manage the daily production and fulfilment of all products we sell. This team is also responsible for the non-horti procurement of add-ons and packaging items. Their focus is customer satisfaction, On Time-In Full fulfilment, quality, and associated costs (COGS).
Our key enablers for every element of our operations are data and technology so there is close collaboration with those teams. Even for those processes where we outsource the execution, we use data to continually feedback to our partners and optimise and innovate our processes and products.
️What you’ll be doing:
As a logistics team we are responsible for last mile delivery (getting parcels from the warehouse to customers’ front doors) in 7 markets across Europe, managing more than 10 carriers, and ensuring that thousands of deliveries are completed on time every day.
We are looking for a (Junior) Last Mile Logistics Manager to join us on a 12 month fixed term contract. In this role, you will lead and support projects across all markets, working either independently or alongside the responsible logistics manager. Your focus will shift based on business priorities and team capacity.
Alongside project work, you will also help our logistics managers with day to day operations and peak planning when needed.
You will collaborate closely with our Warehouse Team, Customer Delight team, and external carriers like DPD to drive operational excellence, improve customer satisfaction, and optimise delivery performance and cost of goods sold.
The role comprises of three main areas:

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• You Ideally have at least 2+ years of experience in a similar Operations or Customer Service role, preferably at another high-growth start-up

• You’re a strong communicator, confident working with external partners and internal teams
• You’re adaptable and comfortable shifting focus quickly, you stay effective even if priorities change in a fast-paced environment
• You’re comfortable using Google Sheets, with an understanding of basic formulas, and have an interest in developing this skill further
• You have a sharp eye for detail and take pride in doing things right

Nice to have:

• Experience in running or contributing to improvement projects
• Experience building more advanced Google Sheets and working confidently with data
• Curiosity for experimenting with new tools, systems or AI
• These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.