Duties And Responsibilities

• Design and implement protocol and hospitality processes for national team officials and representatives
• Plan and manage hospitality zones dedicated to national teams, including access rules, services, and daily operations
• Support the accreditation process for national team officials in coordination with central accreditation teams
• Oversee official protocols, formal engagements, and on-site etiquette aligned with ENC and local requirements
• Manage the integration and onboarding of National Team Managers into tournament operations and workflows
• Act as an operational point of contact for national teams and diplomatic stakeholders during the event, resolving protocol or hospitality issues as they arise
• Support the Head of National Team Relations in ongoing relationship management with national federations
• Coordinate with internal stakeholders (event ops, guest services, security, accreditation) to ensure seamless delivery
• Contribute to post-event reviews and continuous improvement of protocol and hospitality standards
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Education and Experience

• Bachelor's or Master's degree in International Relations, Sports Governance, Business Administration, Legal or a related field.
• 7+ years of experience in protocol, hospitality, guest services, or VIP operations, preferably in large-scale events.

Key Responsibilities

Booking & Reservation Coordination

• Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.
• Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.
• Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.
• Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.
• Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.
• Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.
• Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.

Administrative Support

• Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.
• Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.
• Manage departmental correspondence through email, telephone, and other approved communication channels.
• Perform accurate data entry, filing, document control, record management, and general administrative duties.
• Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.
• Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.
• Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.
• Monitor administrative supplies and materials and coordinate replenishment when required.

Guest & Stakeholder Coordination

• Provide professional and responsive support to guests throughout the booking and administrative process.
• Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.
• Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.
• Support the coordination of special guest requests and requirements with relevant operational teams.
• Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.

Financial & Records Administration

• Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.
• Maintain accurate administrative and financial records relating to bookings and guest transactions.
• Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.
• Escalate payment discrepancies or administrative issues to the relevant department for resolution.
• Handle guest, operational, and financial information with appropriate confidentiality and discretion.

Events & Operational Support

• Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.
• Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.
• Support operational teams during peak booking periods, events, and high-demand periods where required.
• Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.
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Key Responsibilities

• Coordinate parade schedules, participants, and operational requirements.
• Liaise with internal teams, vendors, and stakeholders.
• Monitor parade setup, rehearsals, and live operations.
• Track operational plans, timelines, and action items.
• Support crowd flow, logistics, and event-day coordination.

Requirements

• At least 2 years of experience in event operations or live events.
• Strong coordination and stakeholder management skills.
• Experience with parades, ceremonies, festivals, or large-scale events is preferred.

ob Purpose: As Sponsorship Manager, you will play a pivotal role in building and managing a portfolio of sponsorship partners specifically within the Chinese market for the Esports World Cup (EWC) & Esports Nations Cup (ENC). Your efforts will directly support our mission to establish the strongest sponsorship platform in esports, benchmarked against the top global sports properties. You will be responsible for developing China-specific sponsorship strategies and proposals, pitching to prospective Chinese partners, and growing long-term relationships with key decision-makers across the Chinese esports, gaming, technology, consumer, and lifestyle ecosystems. You will also support onboarding and activation of Chinese sponsors, ensuring local market relevance while aligning with EWC & ENC’s global standards and brand positioning.

Duties And Responsibilities

China-Focused Sponsorship Development & Revenue Generation

• Identify, pitch, and secure sponsorship deals with Chinese brands, agencies, platforms, and holding groups.
• Build market-specific sponsorship proposals tailored to Chinese brand objectives, consumer behavior, media platforms, and regulatory considerations.
• Lead negotiations with Chinese partners, ensuring commercial terms align with both local market expectations and EWC’s global commercial framework.
• Maintain a strong pipeline of China-based prospects and actively convert opportunities into long-term partnerships.
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China Market Account Management & Campaign Execution

• Act as the primary point of contact for Chinese sponsors, ensuring clear communication, cultural alignment, and trust-based relationships.
• Support onboarding of Chinese partners into the EWC ecosystem, coordinating closely with internal teams to localize activations where required.
• Oversee delivery of sponsorship rights and activations relevant to the Chinese market, including digital, content, platform-specific, and on-site integrations.
• Ensure campaigns respect local platforms (e.g., Chinese social, streaming, and media environments) while maintaining EWC brand consistency.
• Provide structured reporting on performance, ROI, and partner satisfaction to senior stakeholders.
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Strategic Growth & Market Expertise

• Serve as an internal subject-matter expert on the Chinese esports and sponsorship landscape, advising on market trends, competitive benchmarks, and brand expectations.
• Monitor developments across Chinese esports, gaming, media, and sponsorship markets, including regulatory, platform, and audience trends.
• Contribute to shaping EWC’s China market entry and growth strategy from a sponsorship and partnerships perspective.
• Conduct data-driven research to identify high-potential Chinese sponsors aligned with EWC’s long-term vision.

Key Responsibilities:

• Campaign Support, assist in the planning, execution, and reporting of marketing campaigns across multiple channels, taking ownership of assigned tasks from start to finish
• Marketing Calendar, Help manage and maintain the marketing and communications calendar, making sure all activities are organized, on time, and aligned across channels
• Performance Reporting, Track and report on campaign performance regularly, highlighting what's working and sharing clear takeaways and recommendations
• Market & Audience, Insights Support research efforts to better understand user behavior and market trends in KSA and other countries, helping inform marketing decisions
• Content & Brand Localization, Help adapt marketing content for the Saudi market with culturally relevant messaging in both Arabic and English
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Requirements

• Must be a Saudi national
• Bachelor's degree in Marketing, Business, or a related field
• 0-2 years of marketing experience (internships and university projects count!)
• Good understanding of the Saudi market and local consumer behavior
• Basic familiarity with digital marketing channels (social media, email, paid ads)
• Strong attention to detail and good organizational skills
• Comfortable working with data and drawing simple insights from numbers
• A team player who can manage multiple tasks and meet deadlines
• Bilingual in Arabic and English
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