• NO FIFO, Perth CBD based role.
• An established business, operating for 37 years, with offices globally.
• An enjoyable team culture, work from home (WFH) options, and great benefits.

ABOUT US

Founded 37 years ago, Micromine is at the cutting edge of next-generation technology for mining. With offices in 9 different countries, we are one of the world’s premier mining software companies; our technology is used in all corners of the globe.

ABOUT THE OPPORTUNITY

Our Micromine Australia team, based in Perth (HQ), are currently seeking a Product Specialist to join them.
Being the largest and fastest-growing region of Micromine, this role will put you at the forefront of technical support for Micromine Alastri customers, whilst also assisting with client training and product development.

Reporting to the Principal of the team, your key responsibilities will include:

• Providing Level 2 and 3 support for customers to solve complex mining engineer problems.
• Delivering training courses for clients as needed (face-to-face and online).
• Providing technical support for Micromine’s global network of personnel and partners.
• Work closely with the development team, providing feedback on new features, and assessing impacts on support procedures and documentation.

• Providing Level 2 and 3 support for customers to solve complex mining engineer problems.
• Delivering training courses for clients as needed (face-to-face and online).
• Providing technical support for Micromine’s global network of personnel and partners.
• Work closely with the development team, providing feedback on new features, and assessing impacts on support procedures and documentation