The group Asseco SEE is the largest operator in South-Eastern Europe in terms of revenue derived from sales of its software and services. We came into being as a result of the integration of the experience, knowledge and solutions of major segment leading IT companies operating in the region. Since the beginning, our company’s subsidiaries focused on developing their own solutions in their market segments. Our mission is to build a trustworthy and profitable global IT company providing our customers with high quality software and services.

MAIN ACCOUNTABILITIES:

Installation and improvement of network solutions in accordance to defined project(s)/contract(s)/CR’s / SLA.
Participate in establishing of the network environment by configuring and optimizing network configuration in line with network standards and client’s requirements.
Provide maintenance and appropriate level of technical support of network systems, monitors , troubleshoots and resolves simple issues and problems to ensure network availability, reliability and fulfill requirements according to the specification and project plan/ SLAs.
Participate in monitoring and testing of network performance to ensure it meets documented user requirements
Actively monitor trends and new technological solutions, upgrades job knowledge by participating in educational opportunities, in order to provide up-to-date solutions to the client and contribute to the maintenance of vendor partnership.
Elaborate and continuously update the documentation for the product / projects in order to comply with customers’ requirements as defined in project(s)/contract(s)/CR’s and ensures internal knowledge sharing and available documentation for internal use within the team/ business line.
Timely and accurately follow all relevant working procedures, in particular reporting, time tracking, project planning, information sharing, to ensure work is performed according to agreed standards and expectations, resource planning and specific KPIs.
Participate in providing technical support to the sales to support the sales process