Junior Operational Excellence Manager at Experian

Sofia, Sofiya, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lean Six Sigma, Process Improvement, Project Coordination, Data Analysis, Continuous Improvement, Risk Management, Customer Experience, Automation, Project Planning, Problem Solving, Team Collaboration, Data-Driven Decision Making, Visual Management, Service Improvement, Transformation Support, Project Execution

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As Junior Transformation & Project Manager you will uncover opportunities for improvement across our products, solutions, systems, people, and processes. Using Lean and Six Sigma techniques, you will help deliver measurable improvements and contribute to the implementation of solutions. You will report to the Operational Excellence Manager. This is a great opportunity to gain hands-on transformation expertise and learn, working with experienced professionals and contributing to meaningful change. What you'll do: Support senior team members in delivering change projects that improve business efficiency and customer experience. Help identify and remove process inefficiencies using lean principles (e.g., reducing waste, visual management). Help maintain a culture of continuous improvement by supporting data-driven decision-making and process ownership. Ensure consistency with established policies and escalate any customer-affecting issues with proposed next steps. Contribute to projects that enhance customer satisfaction and identify opportunities for service improvement. Support automation and system enhancements under guidance from senior team members. Work with project leads and teams to support project planning and coordination. Track project scope and deliverables, escalating issues. Participate in project execution Help monitor project status and identifying potential risks or delays. Conduct basic data analysis to support performance improvement. Occasional travel may be required (up to 10%). Qualifications What you'll bring: Bachelor's degree (preferably in engineering, finance, IT, business, or marketing). Minimum 3 years of experience in a business environment, with exposure to operations and service delivery functions. Up to 2 years of experience in process improvement, project coordination, or transformation support. Lean Six Sigma Yellow Belt Experience with Lean Six Sigma tools and methodology, with a willingness to develop expertise through training and hands-on experience Exposure to data-driven environments such as financial services, software, telecoms, or engineering is beneficial. Experience working with and analyzing varied data sets to support decision-making and identify root causes. Apply continuous improvement methodologies (e.g., Lean, Six Sigma). Project management exposure or certification (e.g., CAPM, PRINCE2 Foundation) is beneficial but not essential. Awareness of risk management principles and ability to support mitigation planning. Fluency in English Additional Information You will get: Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books. Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time. Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits! Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event. Opportunity for Flexible working hours and Home Office. Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Responsibilities

Support senior team members in delivering change projects that improve business efficiency and customer experience. Help identify and remove process inefficiencies using lean principles and contribute to projects that enhance customer satisfaction.