Company: Endeavor House North (Kearny, NJ)
Employment Type: Full Time
Shift Availability: 3pm-11:30pm
Pay Rate: $22-26/hour; based on experience
The Junior Operations Manager plays a key leadership role during the second shift, assisting operations leadership with the day-to-day management of the Behavioral Health Technician (BHT) team. This role ensures that clients receive consistent, high-quality support throughout their treatment journey in a safe, therapeutic, and structured environment.
This position is ideal for an emerging leader who is eager to grow their management experience while being hands-on with staff development, training, crisis intervention, and operational oversight.

• Supervise, support, and schedule BHTs, with a focus on second shift operations
• Train new staff on facility protocols, de-escalation techniques, documentation standards, and engagement practices
• Ensure BHT compliance with facility policies, state regulations, and accreditation standards (e.g., Joint Commission, CARF)
• Conduct regular walkthroughs and safety checks to ensure the well-being of clients and staff
• Provide in-the-moment coaching and performance feedback; address staff-related conflicts and concerns
• Support crisis intervention, behavioral redirection, and conflict resolution as needed
• Maintain accurate shift documentation and ensure BHTs complete necessary logs and reports
• Coordinate with clinical, nursing, and administrative teams to promote seamless client care and resolve any operational issues
• Participate in staff meetings and contribute to ongoing quality improvement efforts
• Serve as a role model, upholding ethical standards and professionalism at all times