Our Willowdale Subaru Dealership is looking for Junior Parts Advisor to join our amazing team!

QUALIFICATIONS

• High school diploma or equivalent.
• Minimum of two years of experience in a retail auto parts department.
• Proficient in CDK and/or Reynolds and Reynolds software systems.
• Ability to read and comprehend instructions and information.
• Ability to adapt to a changing environment, work efficiently in a high-pressure environment.
• Professional appearance & friendly disposition.
• Excellent communication, interpersonal and time management skills.
• Strong attention to detail.

JOB PURPOSE

The Junior Parts Advisor responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

RESPONSIBILITIES

• Assist both internal and external customers with their parts needs.
• Ensure that customers are made aware of the entire product line and accessories.
• Follow cash handling procedures as outlined.
• Ensure that the procedures for handling cash and all other methods of payment are adhered to.
• Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
• Pack and load parts correctly; and keep track of all dispatch documentation.
• Report any stock damage or losses to the Parts Manager.
• Ensure that all old units returned to the Parts Department are clean.
• Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
• Maintain and update displays as required.
• Assist in stock checks when required.
• Ensure that the work area is kept to a high standard of cleanliness.
• Maintain good relationships with all suppliers.
• Attend training courses and keep up-to-date on all new and improved products.
• Perform other tasks, based on management requirements and instructions.