ARE YOU AN EXPERIENCED PARTS COORDINATOR OR PARTS SHIPPER & RECEIVER LOOKING TO TAKE THE NEXT STEP-UP IN YOUR CAREER? IF SO, WE HAVE A NEW CHALLENGE FOR YOU.

Bramgate Volkswagen opened in 2015. We have grown to be the preferred choice for Volkswagen products in the Northwest Peel/GTA region. We looking to appoint a Junior Parts Consultant/Shipper and Receiver to join our team. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!

Experience:

• Shipper and Receiver: 2 years (required)
• Parts: 1 year (required

KEY RESPONSIBILITIES

As a team member in the Parts Department, your combined role includes shipping and receiving, as well as providing support to the Parts Department. You will ensure that all orders are received or shipped in a safe and timely fashion. You will be responsible for taking orders over the phone and in person, as well as proactively assists customers browsing in the store, in addition to arranging special delivery needs for the customers.
This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level!

DUTIES:

• Receive; check quantity/quality/damages against packing slips of all incoming/outgoing orders (including Stock orders, Daily Orders, Cross Border shipments, and RED/Emergency Back Orders from intercompany stock transfers and any other vendors.
• Put away stock parts to proper bin locations, including matching up SPORD order items with appropriate SPO slip and notify advisor(s) when their parts arrive.
• Maintain buyback Return every 60 days in conjunction with VW Canada’s buyback schedule. This includes adding parts to return, keeping return area in a controllable fashion and labeling/packaging up returns to send back for credit to Volkswagen.
• Maintain/track/submit and return core orders for radios from our drop ship program and also radio’s that need to be emailed to Volkswagen for them to be released.
• Maintain, a clean and organized stock room, including adding bin locations, deleting bin locations, keeping bins neat and tidy also keeping receiving area clean and tidy and general sweeping of stock room to keep free from debris.
• Follow-up on shortages and expedite through reporting to parts manager.
• Maintain cores/claims (shorts/damages), check and submit returns on a weekly basis or whenever necessary.
• Complete warranty destruction and send backs.
• Support Parts Service Counter. Handle telephone inquiries, providing quotations and receiving orders for retail and wholesale clientele.
• Assist with telephone and counter inquires technicians back counter, retail front counter and ordering of parts whenever necessary.
• Assist team and external parts wholesale representative to promote the benefits and upsell on VW parts to new & existing wholesale clientele.
• Prepare detailed invoices and customer statements.
• Maintain a high level of customer service.
• Ensure accuracy in all transactions, inventory, and procedures.
• Work in partnership with Parts Consultants, Store Managers and other employees to maximize store sales and in-store presence.
• Other duties as required.

WHAT YOU BRING TO THE ROLE

• High school diploma/equivalent or college courses, relevant dealership industry experience.
• 2-3 years of shipping/receiving/retail store preferably in automotive parts.
• Excellent customer service skills.
• Computer literate with proficiency using basic programs such as Windows and Outlook.
• Good problem identification and objection resolution skills.
• Able to build and maintain lasting relationships with customers.
• Good verbal communication and presentation skills.
• Able to perform basic calculations and mathematical figures.
• Ability to work individually and as part of a team.
• Multi-tasking and good time management.
• High level of integrity and work ethic.
• Health and safety compliance.
• Be able to lift equipment, parts and tools as required from time to time.
• Be able to operate equipment, pallet-jack, hand-truck, etc.
• Willing to learn more as a part of further personal development.
• Valid G driver’s license.
• Safety boots.
  If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please submit your resume.
  Please apply, in confidence, by sending your resume to careers@bramgateautomotive.com.
  We thank all applicants. Only those selected will be contacted.
  Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application
  Job Types: Full-time, Permanent
  Pay: From $18.50 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Experience:

• Shipper and Receiver: 2 years (required)
• Parts: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: On the roa