Junior Payments Agent at LulaBet

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Processing, Document Verification, Account Reconciliation, Customer Support, Risk Management, Fraud Detection, Microsoft Excel, Microsoft PowerPoint, Data Integrity, Compliance, Analytical Skills, Problem Solving, Communication Skills, Multitasking, Organizational Skills, Financial Transactions

Industry

Gambling Facilities and Casinos

Description

Company Description We are a leading I-gaming and Sportsbook operator based in Cape Town, dedicated to providing a top-tier, world-class betting experience. Our commitment to innovation, customer service, and quality has made us a go-to destination for gaming enthusiasts. As part of our growth, we’re seeking a passionate Junior Payments Agent to join our dynamic, fast-paced team. If you thrive in an environment where creativity meets strategy and want to play a key role in our success story, this opportunity could be a perfect fit. Job Description Responsibilities: Processing Payments: Processing client payments following internal procedures, ensuring both accuracy and timeliness. Reviewing and Verifying Documents: Ensuring the accuracy and authenticity of documents such as identity documents, bank account verification and other relevant paperwork Reconciliation: Reconcile accounts and ensure all transactions are accurately recorded. Customer Support: Assisting players with payment-related queries and resolving any issues that arise during transactions Risk Management: Identifying and mitigating potential fraudulent activities, ensuring the security of financial transactions Record Keeping: Maintaining detailed records of all transactions and ensuring data integrity Collaboration: Working closely with other departments, such as customer service and Risk and Trading, to ensure seamless operations Compliance: Ensure compliance with applicable laws and regulations. Monitoring: Monitor transactions for fraud and security purposes. Reporting: Generate and analyse payment processing reports to identify trends and areas for improvement. Ad Hoc: As may be required by the business Qualifications Skills and Qualifications: Strong business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) - Strongly Required Highly detail-oriented to ensure accuracy in processing payments. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proficient in using payment processing systems and software. Ability to troubleshoot and resolve payment issues efficiently. Previous experience in financial transactions, banking, or a related field is preferred. Excellent analytical, problem-solving skills Demonstrated ability to meet goals and deadlines Additional Information Why Join Us? Competitive Packages: We offer a comprehensive benefits package, competitive salary, and opportunities for career advancement within a fast-growing industry. Collaborative Work Environment: You’ll join a diverse team of professionals who are passionate about innovation and customer engagement. Career Growth: Develop your skills in I-gaming marketing, gain technical expertise, and be part of an exciting, rapidly evolving industry. Challenging and Rewarding Work: Every day brings new challenges and opportunities to make a meaningful impact in a forward-thinking company. Please note that this position requires shift work, including weekends and public holidays. If you’re ready to build something great and make a difference in a company that values innovation, apply today and join us in redefining the gaming experience!

Responsibilities

The role involves processing client payments, verifying identity and bank documents, and reconciling accounts to ensure accuracy. Additionally, the agent will handle payment-related customer queries and monitor transactions to mitigate fraudulent activities.