Position Overview
The Junior Payments Specialist will play a key role in supporting daily payment operations. Responsibilities include assisting with lead management, data management, and various administrative tasks to ensure smooth and efficient operations. The role also involves PSP onboarding, resolving payment-related issues, and coordinating with vendors and internal teams. This position is ideal for someone detail-oriented, eager to learn, and motivated to grow within the payments and fintech industry.
Key Responsibilities
Payment Partner Support
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Support the onboarding process of Payment Service Providers (PSPs), EMIs, and banking partners.
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Coordinate with internal teams (Compliance, Legal, Finance) to gather required documentation.
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Maintain and update records of PSPs, ensuring accurate data management.
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Assist in monitoring vendor performance and preparing payment-related reports for management review.
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Assist in lead management by tracking potential PSP opportunities and updating the database.
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Assist in daily payment operations, ensuring smooth and efficient workflow.
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Support data management initiatives related to payment transactions and vendor details.
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Be the initial contact for payment partners via chats and email, assisting in troubleshooting and resolving operational matters.
Compliance & Documentation
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Ensure PSP documentation is up-to-date and aligned with internal compliance requirements.
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Help maintain logs of contracts, agreements, and vendor correspondence.
Internal Support & Coordination
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Work with customer support teams to help resolve basic payment-related inquiries.
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Escalate and resolve payment issues within defined turnaround times.
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Provide administrative and operational support to the Payments Manager and senior team members.
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Coordinate across departments to ensure smooth payment operations and timely issue resolution.
Qualifications & Experience
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Bachelor’s degree in finance, business administration, economics, or related field (fresh graduates welcome).
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2+ years of experience in payments, finance, or fintech
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Basic knowledge of financial services, payment gateways, or PSPs is a plus.
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Strong attention to detail and organizational skills.
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Good communication and interpersonal skills.
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Proficiency in Microsoft Excel and willingness to learn new reporting tools.
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Ability to work in a fast-paced, collaborative environment.
Job Types: Full-time, Permanent
Pay: AED6,000.00 - AED7,000.00 per mont

Please refer the Job description for details