YOUR DAILY ADVENTURES WILL INCLUDE:

One of our core goals for 2026 is the complete digitalization of the European phone-to-taxi market. We are moving beyond our core business developing the #1 mobility app, to provide our fleet partners advanced SaaS and operational capabilities.

We are looking for a driven, hands-on Junior Project Manager to help us build this vertical from the ground up. Reporting to our Senior Business Development Manager (New Ventures & Go-to-Market), you will own two connected missions: building out Freenow’s own phone-to-taxi demand channel, and keeping the operational engine behind our dispatch platform running across markets.

• Build the Phonelines Business: Stand up Freenow’s own local phone-to-taxi numbers across our cities of presence and grow inbound demand to them;
• Optimize the Call & AI-Dispatch Funnel: Own and continuously improve the conversion funnel across our Call Centre and AI-dispatching operations — measuring every stage, reducing friction, and turning inbound callers into completed rides;
• Own & Optimize the Operational Engine: Take ownership of the day-to-day operations behind our B2B SaaS dispatch platform — onboarding, invoicing, data validation, and system updates — while continuously improving it: documenting workflows, spotting inefficiencies, and turning manual, repetitive processes into scalable, automated ones using tools like Excel, SQL, Python, or BI dashboards;
• Run Cross-Functional Projects End-to-End: Coordinate across Product, Sales, Operations and Legal to plan, execute and track initiatives — keeping stakeholders aligned, deadlines on track, and projects moving from idea to launch.

TO BE SUCCESSFUL IN THIS ROLE:

• Project Management & Ownership: You are structured, organized, and take end-to-end ownership. You can juggle multiple workstreams, keep stakeholders aligned, and drive projects to completion without being told twice;
• Analytical & Process Mindset: You translate messy, real-world industry problems into clear, structured solutions. You love finding inefficiencies — ideally to automate them away;
• Hands-On & Data-Fluent: Strong attention to detail and a structured way of working with data. Advanced Excel is a must; familiarity with SQL, Python or BI / data-visualization tools is a strong plus;
• Internal Influence & Collaboration: You communicate clearly and build strong working relationships across Product, Sales, Operations, Marketing and Legal — aligning stakeholders, unblocking dependencies, and driving projects forward without needing formal authority;
• Experience: 1–3 years in Project Management, Business Development, Operations, Consulting, or a B2B SaaS / marketplace environment (strong internships count). A degree in Business, Business Informatics, Industrial Engineering, Economics or a related field;
• Languages: Fluent English is required. German is a strong plus given our focus on the market.