WHO WE ARE:

PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption.
PureSpectrum facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry’s first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In’s Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek’s Global Most Loved Workplaces (2023-2024), Deloitte’s Fast 500 (2020-2024). PureSpectrum is rapidly becoming the leading solution for quality multi-sourcing, as well as end-to-end automated research solutions.

THE OPPORTUNITY:

PureSpectrum is seeking a highly motivated Jr. Associate, Services to launch their market research career (no experience required!). Learn project management by assisting with client projects, ensuring successful delivery and exceeding expectations. Develop a customer-centric mindset and collaborate with a supportive team in our fast-paced environment. You will report directly to the Senior Director, Services - EMEA, gaining valuable mentorship. This entry-level role is perfect for a quick learner eager to grow in market research!

REQUIREMENTS:

• Fluent in French; spoken and written
• Prior experience in Market Research is preferred, but not required.
• Ability to manage multiple projects with competing priorities.
• Ability to learn and use new technology platforms to meet or exceed customer and project needs.
• Ability to find innovative solutions to address customer and project needs.
• Solid judgment and critical thinking skills.
• Excellent communication and analytical skills.
• Ability to be proactive in anticipating problems and providing solutions.
• A passion for curiosity and a drive to learn continuously.
• Ability to foster positive relationships across teams and customers.

• Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms
• Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget, and without quality issues
• Oversee and lead easy to moderately complex projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded
• Oversee and help manage complex projects with supervision and support from senior team members
• Follow established best practices and processes for project delivery
• Provide feedback to sales on project performance to help improve delivery and key metrics for future projects
• Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems
• Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business