EDUCATION & EXPERIENCE REQUIREMENTS

• Post-secondary education (diploma or degree) in any field, related experience is a bonus
• Strong attention to detail and a love of problem-solving
• Comfort using Google Sheets or Excel - including formulas and pivot tables
• Good written and verbal communication skills
• The ability to stay organized and juggle multiple tasks
• Motivated, curious, and eager to build a career in this field

THE ROLE

Do you enjoy working with spreadsheets, spotting patterns, and figuring out how to make sense of messy data? Are you the type of person who takes pride in being organized, detail-oriented, and thorough? We’re looking for someone motivated and curious, who wants to build a career in data analysis, even if you don’t have years of experience or a specialized degree.
At RefundPros (https://refundpros.com), we help businesses identify and recover refunds from shipping carriers and eCommerce platforms like Amazon or Walmart. Our work involves analyzing large datasets, interpreting policy documents, and developing systems that improve efficiency and maximize client savings. We work hard but keep things friendly, flexible, and team-driven, with early Friday finishes to prove it.

WHAT YOU’LL DO

• Review and work with large sets of business and shipping data
• Spot trends, inconsistencies, and opportunities for refunds
• Use spreadsheets (Google Sheets or Excel) to organize and present findings
• Learn how to interpret business policies and compliance guidelines
• Work with analysts and other team members to improve processes
• Share your insights in clear, easy-to-understand ways