WE’RE EXPERIENCE MAKERS.

And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater

ABOUT THE ROLE

At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team at
Being the go-to person for our team, you’ll be super organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.

Main Responsibilities

• To assist with internal and external bookings, including payments, filing and correspondence.
• To assist with administrational tasks related to a matchday, providing each area with the necessary collateral.
• To assist with administrational tasks relating to the day to day business, recharges and billing for the client (NUFC and Newcastle United Foundation)
• To remain customer focused at all times, working to enhance events through upselling, recommendations and the highest level of customer service.
• To ensure office stationary is fully stocked
• Maintain printed records of weekly business and communication of 4 weekly events
• Quality management of data and CRM tools provided
• Update internal system with event notifications (Jostle)
• To liaise with event bookers as required, delegates and guests, with a clear focus on customer service
• Identify venue client needs and match to solutions
• Build working relationships with internal and external clients
• Efficiently handle any sales enquiries on Venue Director, ensuring accurate information is recorded and delivered in a timely manner
• Answer all incoming calls in a professional and efficient manner
• Assist sales team in hosting self-promoted events
• To prepare all necessary matchday collateral for corporate hospitality suites and sports bars.
• To liaise with external suppliers on the delivery of stationary or equipment pertinent to matchdays.
• To collate orders from both internal and external clients as required.
• Liaising with the Executive Head Chef prior to any menus being finalised, ensuring all information is correct.
• Ensuring each area is equipped with the relevant, up to date, information, making any adjustments or amendments as necessary.
• Adjusting any document templates or information listed as necessary over the course of the season.
• Responding to any queries regarding matchday collateral from Room Managers or the management team during a matchday.
• To complete any reasonable request.
• To comply fully with all regulations relating to Health and Safety: