Key Responsibilities:

1.Lead Generation and Outreach:

• Assist in identifying potential clients through research and networking.
• Conduct initial outreach via calls, emails, or social media to introduce products and services.

2.Customer Interaction and Support:

• Build and maintain relationships with assigned clients.
• Provide basic product information and handle general client inquiries.
• Forward complex queries to the Sales Executive for resolution.

3.Sales Coordination:

• Collaborate with the Sales Coordinator to ensure accurate documentation of customer interactions in Excel.
• Follow up on quotations and proposals sent to clients.
• Monitor and update the lead pipeline and sales status in shared Excel sheets.

4.Market and Product Knowledge:

• Stay updated on the company’s hardware offerings and pricing structures.
• Monitor market trends and share insights with the Sales Executive.

5.Reporting:

• Prepare daily and weekly reports of lead generation activities and progress using Excel.
• Provide updates on client follow-ups and feedback to the Sales Executive.

6.Learning and Development:

• Attend training sessions to develop product knowledge and sales skills.
• Shadow the Sales Executive during client meetings and presentations to gain experience.

1. After-Sales Support:

• Provide clients with training or instructions on hardware usage if required.
• Coordinate with the Sales Coordinator and technical support team to address customer queries and complaints promptly.
• Coordinate return merchandise authorization (RMA) processes, including warranty claims.
• Conduct follow-ups to gather feedback and identify opportunities for additional services or sales.

Qualification: Higher secondary and above
Gender : Male
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per mont

Please refer the Job description for details