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Junior sales support (Germany) at ILT Education
, North Rhine-Westphalia, Germany -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Content Creation, Cloud Solutions, SaaS Metrics, CRM Systems, German, English, Pedagogy, Literature

Industry

Software Development

Description
ILT Education is the leading EdTech company in the Nordics and is actively expanding. Our products and services have a profound impact on educational institutions, ranging from preschools to adult education. We strongly believe that education should be accessible to all, regardless of background, language, or ability. We empower educators, support learners, and achieve positive learning outcomes worldwide. Our ideal candidate has a proactive mindset, is curious, and is accustomed to working in a collaborative environment. You will be responsible for providing administrative support in the customer service area. You are a true team player with strong communication skills. This is a junior position well-suited for a student, as it is part-time. Areas of responsibility Help customers with password resets and translations of templates Create new content like guides, short videos, or improve/ update the FAQ Create new accounts Monitor the demo signup process Create content for email workflows for customers Set up open webinar registration on the Website Help with checking translations for KideScience and other services Previous experience Basic understanding of cloud solutions and SaaS metrics Familiarity with CRM systems (HubSpot or similar) Fluent in German and English Understanding pedagogy and literature is a merit Working period until further notice. Available over several university semesters, 14-15 hours/week This remote role is based in Munich, but you will occasionally join colleagues at a co-working space.
Responsibilities
You will provide administrative support in the customer service area, helping customers with various tasks such as password resets and content creation. Additionally, you will monitor demo signups and assist with translations.