Smart Energy is a leading national home electrification company specialising in the installation of solar systems, batteries, and hot water heat pumps for the Australian residential market. Our mission is to empower homeowners to embrace renewable energy by making it easy for them to do so and helping them save money. From humble beginnings in a Byron Bay warehouse, we’ve grown into a national business with 20 teams operating across Australia. Now, nine years in, Smart Energy continues to make a significant impact on the clean energy industry and we’re only just getting started.

YOUR SKILLS & EXPERIENCE:

• Experience using Google Workplace or MS Office
• Customer service or administration background
• The ability to work unsupervised at a fast pace
• The ability to multitask
• Strong organisational skills
• Adaptable to change and diffusing conflict

In this fast-paced and dynamic role, you’ll be the go-to person keeping our national sales appointments running like a well-oiled machine. From actioning reschedules and speaking directly with customers, to supporting sales campaigns across 20+ offices, you’ll work hand-in-hand with our Sales Managers, Specialists, and Lead Generators to make sure the right people are in the right place, at the right time.
You’ll take charge of daily schedules, assign appointments fairly, and collaborate with our Sales and Operations teams to seamlessly onboard new Specialists. You’ll also liaise with our Salesforce Product Owner to flag and resolve any platform hiccups that arise.
If you’re organised, quick-thinking, and thrive on juggling multiple moving parts, all while working with a variety of personalities, this is your kind of role.