Junior Scheduling Coordinator at Smart Energy Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Google Workspace, Microsoft Office, Customer Service, Administration, Hospitality, Multitasking, Time Management, Prioritisation, Attention to Detail, Problem Solving

Industry

Solar Electric Power Generation

Description

Smart Energy is one of Australia’s fastest-growing home electrification companies, helping homeowners make the switch to cleaner, smarter solutions. We’re passionate about delivering quality service, and we’re looking for an high energy, level headed Junior Scheduling Coordinator to join our dynamic team in Sydney. About the Role ⚡ We’re looking for an organised, proactive, and people-focused Junior Scheduling Coordinator to join our dynamic Sales Support team. This role is critical to the smooth running of our national sales operation, ensuring appointments are coordinated efficiently and our sales teams are set up for success every day. If you thrive in a fast-paced environment, enjoy juggling priorities, and love being the go-to support person, this could be the perfect opportunity. Please note: This role is based onsite, Monday -Friday, in our vibrant Waterloo office and will commence as a casual position with full-time hours. \n What You’ll Be Doing Managing appointment cancellations, reschedules, and enquiries from Sales Managers, Solar Specialists, and Lead Generators Speaking directly with customers to reduce cancellations and confidently rebook face-to-face appointments Setting up, coordinating, and managing sales campaigns across 16+ offices nationwide Liaising with the Salesforce IT team to troubleshoot and resolve system issues raised by Solar Specialists Allocating and fairly dispatching appointments to Solar Specialists and Business Development Managers (BDMs) Working closely with Sales Managers and Operations to support the onboarding of new Specialists Building strong working relationships across a range of personalities, roles, and leadership styles Maintaining daily communication with Solar Specialists and Lead Generators to manage schedules and leads About You Proficiency in Google Workspace or Microsoft Office A background in customer service, administration, or hospitality The ability to work independently in a fast-paced environment Strong multitasking, time-management, and prioritisation skills A solutions-focused mindset with high attention to detail Confidence handling change and resolving issues professionally Bonus Points Salesforce experience Scheduling experience Sales experienced preferred but not essential \n Why Join Smart Energy? Where not just another workplace. We’re a dynamic, fun and high performing team that values innovative thinking and strategic action. If you’re looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that’s as ambitious as you are. ⚡Friday drinks and pub lunches. ⚡Young fun team with a work hard-play hard driven mentality ⚡Incredible annual Christmas Party held in either Byron Bay or Sydney ⚡Progression Pathways and ongoing support and training ⚡Fantastic team culture (we work hard and have fun doing it) We are a thriving start-up that has experienced remarkable growth of 115% last year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company. Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable. Make the Smart Move If you’re ready to take the next step in your career and join a passionate, growth-driven company that’s making a real difference — we want to hear from you! #SmartEnergyGroupOps

Responsibilities

The Junior Scheduling Coordinator will manage appointment cancellations, reschedules, and inquiries from the sales team while ensuring efficient coordination of appointments. They will also liaise with the Salesforce IT team to resolve system issues and support the onboarding of new specialists.