Nestled in British Columbia’s stunning North Okanagan Valley, Gray Monk Estate Winery is renowned for its legacy of producing premium wines. As the birthplace of Pinot Gris in Canada, we take immense pride in crafting this signature varietal, along with a range of other award-winning wines.
Our breathtaking vineyard, overlooking Okanagan Lake, combined with a dedication to exceptional hospitality, makes Gray Monk a premier destination for wine lovers worldwide. At the heart of it all is our passionate team, united by the desire to create experiences that reflect the unique spirit of Lake Country and the Okanagan Valley.
About the Role
Are you enthusiastic about hospitality and eager to grow your career in the restaurant and wine industry? Join The Lookout Restaurant at Gray Monk Estate Winery as a Junior Server! In this role, you will provide vital support to the service team, delivering outstanding guest experiences while developing expertise in food and beverage service.
Key Responsibilities

Deliver Memorable Guest Experiences

• Adhere to The Lookout’s Standards of Service to ensure a consistent and high-quality dining experience.
• Stay informed about all menu items, changes, and modifications to confidently assist guests and answer questions.

Support Team Development

• Complete all training, tests, quizzes, and performance reviews promptly.
• Work collaboratively with the service team to ensure smooth and efficient operations.

Communicate and Collaborate

• Articulate the restaurant’s food philosophies to guests confidently.
• Communicate guest needs, changes, or requests effectively with the kitchen, management, and team members.

Administrative and Safety Duties

• Maintain up-to-date availability in Dayforce and notify management of any personal information changes.
• Follow all safe work procedures and report any unsafe conditions or hazards to management.

Work Environment & Expectations

• Attend all scheduled training and staff meetings.
• Be prepared to work in various environments, including outdoor settings during extreme summer heat (up to 40°C) or cooler spring and fall weather conditions.
• Flexible availability, including evenings, weekends, and holidays, especially during peak summer months.
• Handle occasional mental stress due to the fast-paced nature of high guest volumes and seasonal events.

What You Bring

• A passion for learning and delivering exceptional guest experiences.
• Strong listening, communication, teamwork, and organizational skills.
• Flexibility and adaptability in a dynamic environment.
• Serving It Right Certification (required).
• Willingness to learn and grow within the restaurant and hospitality industry.

Perks & Compensation

• Competitive hourly wage plus gratuities.
• Employee gift card with a monthly allowance for Andrew Peller products and experiences.
• Be part of a fun and supportive team in a stunning, fast-paced environment.
• Opportunities for learning and career development within the hospitality and wine industry.

Join Our Team
If you’re ready to start your journey in hospitality, contribute to an exceptional guest experience, and grow your career, we want to hear from you! Apply today to join The Lookout Restaurant at Gray Monk Estate Winery as a Junior Server and become a valued part of our team. #APS

• Maintain up-to-date availability in Dayforce and notify management of any personal information changes.
• Follow all safe work procedures and report any unsafe conditions or hazards to management