Junior Service Advisor-MINI of Bedford at BMW Peabody & MINI Peabody

Bedford, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

25.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Time Management, Prioritization, Computer Skills, Dealertrack DMS

Industry

Retail Motor Vehicles

Description

Description MINI of Bedford, part of the Lyon-Waugh Auto Group, is seeking a full-time Junior Service Advisor to join our MINI team. This is an exciting entry-level opportunity for an enthusiastic, customer-focused individual eager to learn and grow in a team-oriented environment. At the Lyon-Waugh Auto Group, we take pride in delivering exceptional service while supporting the growth and development of our employees. We offer a positive, collaborative workplace where your contributions are valued, your skills are developed, and your success is recognized. Base Pay Rate: $25/hr. Schedule: Monday–Friday: 8:30am-5pm In This Role, You Will: Welcome clients and ensure a professional service experience from start to finish Review service history, perform walkarounds, and recommend needed maintenance/repairs Clearly explain service options and pricing to ensure clients are well-informed and confident in their decisions Coordinate with technicians and service team to manage repair timelines and communicate updates to clients Keep clients informed regarding progress, changes, and approvals Ensure work is completed to the highest standard before returning the vehicle to the client Build lasting relationships with clients by being a reliable point of contact for ongoing service needs What Our Company Can Offer You: Full benefits package 401(k) options with company match Paid time off: vacation, sick days, holidays, your birthday, and a paid volunteer day Employee discounts on vehicles, merchandise, and services Tickets to concerts/sporting events and other fun perks A smoke-free, professional work environment Opportunities for growth and career advancement Requirements Must be a minimum of 18 years old Valid driver’s license in good standings and clean driving record Additionally, our ideal candidate will possess the following skills: A positive, professional attitude with a passion for customer service Strong communication skills—both verbal and written Ability to manage time and prioritize effectively Intermediate computer skills Familiarity with Dealertrack DMS is a plus

Responsibilities

The Junior Service Advisor will welcome clients and ensure a professional service experience while reviewing service history and recommending maintenance. They will coordinate with technicians and keep clients informed about repair timelines and updates.