Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal, and medical space to understand medical documents quickly using Artificial Intelligence (AI). Every week, we process hundreds of thousands of pages of documents, saving our customers countless hours of manual work and helping them process medical claims faster.

QUALIFICATIONS

• Some programming experience — either from school, projects, internships, or personal work.
• Comfort with using the command line and basic coding/scripting.
• An understanding of how the internet works (HTTP, APIs, etc.).
• A willingness to learn about cloud platforms like AWS.
• Clear communication skills for working with both technical and non-technical people.

THIS ROLE IS IDEAL FOR SOMEONE WHO:

• Has strong problem-solving skills and can write code (any language — Python, JavaScript, Bash, etc.).
• Enjoys figuring out how systems work and fixing them when they don’t.
• Wants to learn quickly in a fast-paced, supportive environment.

RESPONSIBILITIES

• Investigate and fix technical issues in our systems (we’ll mentor you along the way).
• Help monitor and support AWS cloud services and Kubernetes clusters.
• Write scripts and small tools to automate tasks.
• Assist with software releases and infrastructure updates.
• Use monitoring tools to keep an eye on system performance.
• Document problems and solutions so we can solve them faster next time.
• Work closely with engineering, product, and customer success teams to ensure our systems run smoothly.