Junior Support Account Manager - Internship at Nextlane

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Ticket Management, Process Follow-up, Technical Development Coordination, Partnership Management, Information Organization, CRM, Reporting, Administrative Support, Organizational Skills, Communication, Attention To Detail

Industry

Software Development

Description

About Us At Nextlane, we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions. So… What does it mean to be a #Nextlaner? Be part of a growth-oriented culture. Collaborate with colleagues from all over the world. Believe in the Power of ideas and the diversity of thought. Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact. Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company. At Nextlane, you’ll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world. We are looking for an Intern for the commercial area, who will provide direct support to the operation in Portugal, playing an essential role as a link between the company, customers, and internal teams. This internship has a strong focus on internal work, organization, and process follow‑up, making it ideal for someone who wants to understand how the business works beyond the sales activity itself. Your Responsibilities: As a key member of the team, you will be responsible for: Support in managing customer relationships, acting as a point of contact between customers and internal teams. Management and follow‑up of tickets (opening, monitoring, and coordination with technical teams). Support in initiating and following up on technical developments, ensuring alignment between commercial needs and technical execution. Management and follow‑up of partnerships, including partners that do not directly generate business. Organization of commercial and operational information (CRM, reports, follow‑ups). Cross‑functional support to the commercial area in administrative tasks and internal coordination. What We're Looking For: Someone with interest in commercial work, management, customer success, or operations. Strong organizational, communication, and process‑tracking skills. Ability to work with different stakeholders (customers, technicians, partners). Sense of responsibility and attention to detail. Good knowledge of digital tools (email, Excel/Sheets, CRM – valued). Fluency in Portuguese; intermediate English (B1/B2). Availability to sign an internship agreement with your Academic Center. Our Recruitment Process: 15-minute introductory call with our Talent Acquisition Specialist. 30 min interview with Hiring Manager Diversity, Inclusion & Belonging At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation. Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience. Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law. What we offer Internship with real exposure to the business and customers. Hands‑on learning about commercial and operational processes. Direct guidance from the commercial area manager in Portugal. Possibility of growth and future integration, depending on performance. Join Nextlane and become part of the technological revolution in the automotive industry. Discover why we are a great place to develop your talent!

Responsibilities

The intern will support customer relationship management by acting as a contact point between clients and internal teams, managing and monitoring support tickets, and coordinating technical developments based on commercial needs. Responsibilities also include managing partnerships and organizing commercial/operational information within the CRM.