Junior System Analyst at Cartrack
Bangkok, , Thailand -
Full Time


Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sql, Apis, System Monitoring, Troubleshooting, Problem-Solving, Java, Javascript, Python, Webservices, Ticketing Tools, Content Management Tools, Task Management Tools

Industry

Software Development

Description
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a System Analysis to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. This position is required to work in office. Responsibilities Testing new requirement for customer satisfaction Perform daily system monitoring, verifying integrity and availability of all hardware, server resource and key process Ensure all inbound support for software products, API, system reporting, webservice queries are addressed in a timely, professional and well-informed manner. Solve technical questions related to APIs, 3rd party integrations, as well as new feature complexities. Investigate and resolve customer requests and queries using varied ticketing, content, and task management tools. To identify and locate errors/bugs in the application developed by company R&D. To provide and propose solution related to API and Webhook including addressing basic API Issues Requirement Comfortable to work in Office. Knowledge and experience with SQL and APIs Degree in any field, with preference in Computer Science, Engineering, Information Technology New Graduated are also welcome. Minimum of 1 year experience Backend Dev, Software Engineer, Application support, Software Tester, Automation Developer, System Analyst, API Support or any related field Fully computer Literate with experience/Knowledge Application Support and Web Services; Knowledge in Java.script, Python would be advantage. Strong analytical problem-solving skills with an out-of-box approach in providing solutions
Responsibilities
Responsibilities include testing new requirements for customer satisfaction and performing daily system monitoring to verify the integrity and availability of hardware, server resources, and key processes. The role also involves addressing inbound support for software products, APIs, and system reporting, as well as investigating and resolving customer requests and locating application errors.
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