ABOUT INFRA PIPE SOLUTIONS

Infra Pipe Solutions is a leading manufacturer of large-diameter, high-performance HDPE pipe systems used in industries such as mining, industrial, municipal, and energy. With facilities across Canada and the United States, we are committed to delivering innovative, durable, and sustainable piping solutions that help our customers succeed. Our team takes pride in fostering a culture of safety, quality, and collaboration, ensuring we meet and exceed the needs of the markets we serve.

POSITION SUMMARY

The Junior Systems Administrator plays a pivotal role in Infra Pipe’s IT service management operations. Working under the guidance of the Director of IT, the administrator is responsible for managing and supporting the company’s technical infrastructure. By leveraging industry best practices and drawing upon their expertise, they contribute to the smooth operations of the organization’s IT services and enhance end-user technology satisfaction. End-users are located in Mississauga, Huntsville, Saskatoon, New Jersey, Oklahoma, and Tennessee, as well as among remote work-from-home sales representatives.

WORK EXPERIENCE:

• Prior experience in a similar role, preferably in a medium to large-scale organization.
• Experience with:
• Operating systems such as Windows, Windows Server, Linux, iOS, and Android.
• Traditional Windows environment functions: Active Directory, DNS, DHCP, File and Print Services, GPO, IIS, Exchange, Certificate Services, RDS, Authentication, Logging and Alerting, and Backup Services.
• Networking knowledge and troubleshooting (DHCP, DNS).
• Microsoft ecosystem (Office 365, Azure, Intune, Autopilot, conditional access, etc.).
• Software such as ConnectWise RMM, Cisco, HaloITSM (an asset).
• Strong knowledge of IT service management principles, particularly ITIL.
• Strong interpersonal, organizational, and time management skills.
• Ability to prioritize, exercise initiative, and deliver a high level of service.
• Attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a high-functioning team.
• Proven ability to build strong working relationships across all levels of the organization.
• Excellent computer skills and knowledge of modern workplace software.
• Excellent communication skills.
• Proactive attitude toward learning and professional development.
• Based in Jacksonville Florida with the ability to travel to Canada and other US locations

EDUCATION:

• Related post-secondary diploma or degree in Computer Science or Information Technology.

Please refer the Job description for details