REPORTING STRUCTURE

You’ll report to the Lead Systems Administrator, under the oversight of the Vice President of Technology.

We’re looking for a Junior Systems Administrator to join our IT team and help keep MediaLab running smoothly. You’ll provide day-to-day support for employees, assist with systems administration, and contribute to infrastructure projects. This is a hands-on role where you’ll gain exposure to a wide range of IT environments, from workstation builds to server and network management.
MediaLab maintains a fully remote workforce. However, this role requires the Junior Systems Administrator to live within commuting distance of our datacenter and Print locations, as you will occasionally need to be on-site for tasks such as server or workstation configuration. Typical site visits are once or twice per week.
This position is a great fit for someone with a foundation in IT support who’s eager to deepen their skills and grow in systems administration—whether you’re early in your IT career or making a career change into technology.

What You’ll Do

• Provide daily IT support for employees (hardware, software, accounts).
• Help monitor, troubleshoot, and maintain servers, workstations, and networks.
• Support backups, updates, and patch management.
• Manage support tickets and escalate as needed.

• Assist with IT projects, including:

• • Workstation builds and deployments.
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• Render farm management and maintenance.

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• VPN configuration and management.

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• Infrastructure and security improvements.

What We’re Looking For

• Approximately 1–2 years of IT support or systems administration experience, or equivalent technical exposure.
• Familiarity with Windows desktop and server environments (basic troubleshooting, configuration, patching).
• Basic networking knowledge (VPN, firewalls, switches, TCP/IP fundamentals).
• Comfort with ticketing systems, remote support tools, and asset management.
• Strong problem-solving skills and eagerness to learn.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team, with strong attention to detail.
• Proximity to our datacenter located in Temple Terrace, FL 33637.

Preferred but not required

• Exposure to virtualization (VMware, Hyper-V), cloud services (Azure, Microsoft 365), or scripting (PowerShell/Python).
• Experience with MSPs, datacenter operations, or render farms.
• IT certifications such as CompTIA A+/Network+ or Microsoft certifications.