Junior Telesales Agent at MIRA CONSTRUCTION L.L.C

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Telephone Manner, Computer Skills, CRM Software, Goal-Oriented, Active Listening, Persuasion Skills, Time Management, Organizational Abilities

Industry

Construction

Description

The Junior Telesales Agent will be responsible for making outbound calls to leads, qualifying prospects, and generating interest in the company's real estate projects. This entry-level role focuses on initial customer engagement and appointment setting for the sales team. Key Responsibilities Lead Generation & Qualification Make outbound calls to leads from various marketing sources (digital ads, website inquiries, databases) Conduct initial qualification based on budget, location preference, and purchase timeline Gather and update accurate customer information in CRM system Generate interest in projects through effective telephonic communication Appointment Setting Schedule site visits and meetings for Sales Consultants Coordinate with sales team to ensure smooth handover of qualified leads Send confirmation messages and follow-up reminders to prospects Achieve daily/weekly targets for qualified appointments Database Management Maintain accurate records of all call activities and outcomes Update lead status and customer information in real-time Follow up on pending leads as per defined timelines Categorize leads based on interest level and readiness to purchase Customer Service Provide basic information about projects, pricing, and amenities Handle initial queries and objections professionally Direct complex queries to appropriate team members Maintain positive brand image through courteous communication Education & Experience Bachelor's degree or equivalent 0-2 years of experience in telesales, telecalling or customer service Real estate industry experience is a plus but not mandatory Skills & Competencies Excellent verbal communication skills in English and local languages Pleasant telephone manner with clear articulation Basic computer skills and familiarity with CRM software Goal-oriented with ability to handle rejection positively Active listening and basic persuasion skills Time management and organizational abilities Personal Attributes Enthusiastic and energetic personality Quick learner with willingness to be trained Patience and persistence in follow-ups Team player with positive attitude Competitive fixed salary + performance incentives Growth opportunities to Senior Telesales Agent role Official employment status Medical insurance

Responsibilities

The Junior Telesales Agent will make outbound calls to leads, qualify prospects, and generate interest in real estate projects. This role focuses on initial customer engagement and setting appointments for the sales team.