ABOUT IFX PAYMENTS

We’re an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to Win. Properly.

LEAD QUALIFICATION & PROMOTION:

• Qualify potential leads, gather necessary information, and assist in converting leads into clients.
• Promote the company’s IFX payment services, identifying cross-selling and upselling opportunities.

MARKET KNOWLEDGE:

• Develop and maintain a comprehensive understanding of the IFX payments market.
• Provide insights and updates on market trends, competitor activities, and potential business opportunities.

REQUIREMENTS

• Proven experience in sales support, administration, or client services, ideally in the financial services or IFX industry.
• Demonstrates enthusiasm, tenacity, and a proactive approach to work, with a willingness to grow, progress and succeed
• Approaches challenges with confidence and determination, focusing on solutions and driving success with a positive, goal-orientated attitude.
• Effectively manages time, priorities, and resources to meet deadlines and maintain efficiency in a fast-paced environment.
• Develops and maintains strong professional relationships with colleagues, clients, and stakeholders, fostering collaboration and trust.
• Successfully manages multiple tasks, projects and responsibilities while maintain focus, flexibility, and composure.
• Ensures accuracy and thoroughness, in work, paying close attention to the finer details to maintain high-quality outcomes.
• Applies critical thinking and problem-solving skills to analyse data, identify trends, and make informed decisions.
• A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
• Adaptable, tenacious and flexible who is able to perform under pressure.

WHAT’S THE ROLE?

Job Title: Trade Support Associate
Team: Retention
Location: London

OVERVIEW OF THE ROLE

Due to a rapidly expanding client base we are looking for a motivated individual to support our FX Solutions Team. This is a fantastic opportunity for candidates looking to build a career in Financial Services Sales or FX Trading. The role itself will focus on maintaining client relationships and providing high quality customer service.