WHO WE ARE

flatexDEGIRO AG operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.
With more than 3 million customer accounts and more than 63 million securities transactions processed in 2024, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.
Want to know what it’s like to work for flatexDEGIRO?
Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!
With 3 million people across Europe using DEGIRO as their online broker of choice, our team of Trading Assistants have the essential role in making sure they get the best support whenever they need us. This is where you come in!

ARE YOU READY TO GROW YOUR CAREER IN FINTECH?

You will be joining our team of customer-centric champions, in a vibrant, fast-paced and ever-growing environment. This role is perfect for you if you already have some experience in Customer Support and/or Financial Services, and you are looking for a career with continuous growth and learning opportunities in the Financial Services industry.

• Hands-on support for colleagues during the first steps in their role, which may include training and monitoring of day-to-day tasks;
• Take ownership of customer requests to find short or/and long-term solutions to improve processes and overall customer satisfaction;
• Support our customers with some of the complex information requests about our platform, Corporate Actions, transfers of securities, resolution of trading disputes and more;
• Take the lead when assigned to different specialized sub-teams responsible for providing long-term solutions for reoccurring challenges;
• Effectively communicate and escalate to different departments to resolve trading-related requests.