MINIMUM QUALIFICATIONS

• Experience in claims processing or a similar role in a manufacturing or technology environment.
• Strong analytical skills, with proficiency in Microsoft Excel or similar data tools.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.

PREFERRED QUALIFICATIONS

• Background in automotive, electronics, or industrial equipment sectors.
• Familiarity with warranty management software.
• Passion for continuous improvement and data-driven decision-making.

ABOUT THE ROLE

As a Junior Warranty Analyst at FUELTECH USA LLC, you’ll play a key role in driving product quality and customer satisfaction. This is not just a back-office role — your insights will directly impact how our products perform in the field and how our customers experience our brand.
You’ll analyze warranty claims, spot trends, and partner with teams across engineering, quality, and customer service to prevent issues before they happen. Your work will help us reduce costs, improve reliability, and strengthen customer trust. This role is perfect for someone who enjoys problem-solving, digging into data, and seeing their work translate into real-world improvements.
We’re a fast-paced, innovation-driven company in the motorsports and automotive technology industry, and this role offers the opportunity to grow your skills while contributing to a high-performance culture.

WHAT YOU’LL DO

• Manage and maintain detailed records of warranty claims, repairs, and costs.
• Analyze warranty data and prepare reports that highlight trends, performance metrics, and opportunities for improvement.
• Partner with engineering, quality, and customer service teams to investigate product issues and implement solutions.
• Communicate with suppliers and vendors to resolve warranty claims and ensure accountability.
• Recommend process improvements that reduce costs and increase reliability.
• Ensure compliance with company standards and warranty regulations.