Position Title: Junior Web Developer
Department: Technology Services
Report to: Senior Web developer

Educational or Certification Requirements:

• Degree in Computer Science, IT, Computer Engineering, or a related field and/or equivalent work experience.
• Minimum 2 years of hands-on experience in web development and support, including the deployment and integration of web-based systems.

KNOWLEDGE, SKILLS, AND EXPERIENCE (PREFERRED):

• Strong familiarity with middleware systems, particularly the Laravel framework, and experience with building or integrating APIs.
• Proficiency with modern JavaScript frameworks (e.g., React, Vue) and serverless environments (e.g., Netlify Functions, Cloudflare Workers).
• Experience in providing Tier 3 level support for complex issues involving application interfaces and back-end code.
• Proficient in web design languages, including HTML, CSS (with SCSS/SASS as applicable), and (Vanilla) JavaScript and Node.js.
• Competent in PHP, MySQL, and writing efficient database queries.
• Hands-on experience with serverless functions and modern hosting environments.
• Solid understanding of hosting platforms and servers, including DigitalOcean, Heroku, and AWS, along with FTP protocols and related applications.
• Working experience with version control systems like Git and collaborative platforms such as GitHub.
• Experience with development tools like Postman for API testing and load testing practices.
• Familiarity with PowerShell for automation scripting.
• Experience using PowerAutomate, particularly in integration with SharePoint to streamline workflows.
• Basic Knowledge of PowerBI for data visualization and reporting would be ideal.
• Familiarity with WordPress, various site builders, and SharePoint.
• Experience with e-commerce platforms, shopping cart technologies, and payment service providers (gateways) is a plus.
• Ability to effectively interface with both technical and non-technical staff across all organizational levels.
• Strong team player with the ability to work independently when needed.
• Skilled in engaging vendor support on technical and functional issues.
• Excellent analytical skills to diagnose issues and determine effective solutions.
• Proficiency in developing clear and comprehensive written documentation, including procedures, summaries, and reports.

• Provide web technical support and troubleshoot HTML, CSS, JavaScript, PHP, and other technical issues related to web systems to ensure prompt resolution.
• Maintain and troubleshoot various websites and eCommerce platforms, including shopping cart systems such as FoxyCart.
• Address general web concerns and issues submitted via ticketing systems, offering effective and timely support.
• Assist with issues related to Content Management Systems and SharePoint.
• Integrate websites with back-end systems, including databases and third-party APIs.
• Set up new web platforms and integrate them with additional systems, such as email services, CRM/database solutions, and e-commerce systems.
• Collaborate on integration projects involving Laravel middleware hosted on DigitalOcean, as well as micro-sites running on Heroku and AWS.
• Conduct load testing to ensure performance standards and reliability across web systems.
• Develop, troubleshoot, and monitor digital activities, ensuring optimal system performance.
• Stay up to date on emerging technologies and digital platforms to expand and enhance our digital presence, ensuring industry-leading experiences.
• Provide technical assistance to internal teams and external partners as needed.
• Develop and execute comprehensive testing plans.
• Demonstrate a consistent, courteous, and professional attitude in all interactions, reflecting our core values.
• Other duties as assigned.