JOB SUMMARY

Location: Remote 50-60% Travel Expected (expenses will be covered by the client)
Job Title: Juniper Engineer
Duration: 12 Months likely to extend
Work Effort Overview: The Solutions Engineers will, at a minimum, perform the following activities related to Campus Switches:
Validate configurations for new installations, network changes, and software upgrades.
Support network health assessments of hardware and software during equipment installation.
Complete installation and validation tasks to ensure alignment with established guidelines and capabilities.
Assist in the creation of implementation, integration, and migration plans, and provide operational support during installations.
Troubleshoot network issues encountered during the installation process.
Provide ongoing, informal knowledge transfer related to Campus Switches.
Open OEM TAC cases on behalf of the VA for software/configuration issues or hardware failures.
Deliver ad-hoc written summary reports on equipment and network issues to the RE and VA Engineering staff.
Contribute technical input to major service outage root cause analyses and corrective action reports.
Follow installation procedures and test plans, and document results for sharing with VA Networking staff and the RE.
Serve as a configuration expert on the proposed campus equipment.
Interpret and create network diagrams as needed.
Adhere to established operations and support procedures.
Respond to and resolve technical issues via the VA MS Teams support channel during installations.
Provide input to and follow implementation plans for equipment migrations.
Execute scripted migration procedures during installations.
Act as a Subject Matter Expert (SME) in the configuration and implementation of Campus Switches integrations with related systems (e.g., IPAM, LiveAction, ISE, Palo Alto, Server/Core Switches).
Provide remote support when not on travel.
Resource Requirements The Onsite Technician is expected to have at least a basic understanding of the following concepts:
Equipment and Connector Types
Familiarity with the various types of equipment and connectors needed to successfully install switches.
Fiber Optic Cabling
Understanding of different fiber optic cable types and connection methods used during installation.
Minimizing Service Interruptions
Knowledge of how to replace equipment with minimal impact to ongoing services or operations.
Power Requirements
Basic awareness of the power needs and configurations for the equipment being installed.

Please refer the Job description for details