Junk Removal and Customer Service at 1-800-GOT-JUNK?

Calgary, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

24.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Problem Solving, Organization, Physical Stamina, Communication, Driving, Pricing Estimation, On-site Sales, Teamwork

Industry

Consumer Services

Description

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. Junk Removal and Customer Service 1-800-GOT-JUNK? Location: Calgary, AB Pay: $22–$24+/hour (Profit Share + Tips + $16/hr base ) Job Type: Full-Time Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Calgary team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day! We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences. What We’re Looking For: Sales-Driven: A passion for sales and a knack for exceeding customer expectations. People Focused: Friendly and personable, dedicated to delivering outstanding service. Energetic: Physically fit and enthusiastic about engaging in hands-on tasks. Dependable: Reliable and hardworking, positively contributing to our team culture. Strong Communicator: Excellent problem-solving skills and organizational abilities. Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. Create WOW moments through outstanding customer service Lead pricing conversations, close on-site sales, and deliver clear estimates Remove junk safely from homes and businesses Drive, navigate, and operate box trucks (training provided) Lift, carry, load, and maneuver items up to 75+ lbs Represent our brand with integrity, professionalism, and a sharp appearance No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement. Professional Growth: Our team members grow fast. Advancement pathways include: Certified Sales Lead People Development Lead Operations Lead Senior Sales Director of People Development Director of Operations General Manager We promote from within whenever possible! Pay: $22–$24+/hour (Profit Share + Tips + $16/hr base ) Base hourly rate Tips Uncapped profit share & performance incentives Schedule: Full-time: 4–5 shifts per week 1 mandatory weekend shift 3–4 weekday shifts Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs Must maintain availability for 4 weekdays + 1 weekend day every week Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Experience a fun, fast-paced workday filled with diverse tasks and challenges. Career advancement pathways. Competitive compensation and performance-based bonuses Award-winning workplace ("Best Places to Work" and "Fast 50 Company"). Our Mission Statement: Anything is possible. Invest in people. Change the world. This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

Responsibilities

The Customer Experience Lead is responsible for delivering exceptional customer service, providing on-site pricing estimates, and closing sales. They are also tasked with the physical removal of junk from residential and commercial properties and operating box trucks.