JW Marriott Lead Banquet Set-up at AHC Hospitality

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Banquet operations, Event setup, Task delegation, Attention to detail, Customer service, Communication, Problem solving, Time management, Safety protocols, Equipment handling, Floor plan interpretation, Staff supervision, Adaptability, Collaboration

Industry

Hospitality

Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here. This is a full-time position requiring weekend availability. This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more. SUMMARY: The Lead Houseman oversees the setup and breakdown of banquet and event spaces, ensuring all layouts meet client specifications and organizational standards. This role involves supervising a team of housemen, coordinating tasks to guarantee timely and accurate execution of Banquet Event Orders (BEOs). The Lead Houseman maintains the cleanliness, functionality, and safety of event spaces while providing hands-on support during setups, teardowns, and equipment management. Strong leadership, attention to detail, and a commitment to excellent service are essential to ensuring seamless event operations and guest satisfaction. ESSENTIAL FUNCTIONS: - Adhering to all division and local standard policies and procedures. - Responsible for all housemen - Being the main point of contact for the department when set ups are been set. - Performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction. - Maintaining a cooperative team-like attitude in working with supervisors and fellow associates, to help achieve our common goals of maximizing guest satisfaction and profit margins. - Maintain a positive attitude toward the hotel and the job being performed. - Reporting to work on time and in proper uniform. - Be able to read a banquet event order and diagrams to set up rooms according to BEO's - Be thoroughly familiar with the location of all function rooms and related areas and the various types of set ups, including School room Theater Conference U-Shape Hollow Square Hollow Rectangle Banquet Style T-Shape E-Shape - Be totally familiar with the safe handling care and storage of all banquet equipment. - Assist guests whenever possible, referring all requests which are beyond the scope of your responsibility immediately to your supervisor or the banquet manager. - Keep the total function room area and storage areas clean and neat at all times. - Assign and perform periodic total cleaning of the areas that your assign to work. - All equipment not in use should be returned to its proper storage area in a clean condition before the end of each shift. - Report all damage to equipment furnishings or the room promptly to the Banquet Manager so that repairs may be made before damage worsen or accidents happen. REQUIRED SKILLS: - Proven ability to oversee and coordinate a team of banquet setup staff. - Skilled in delegating tasks and providing clear instructions to ensure timely and accurate event setups. - Precision in arranging tables, chairs, linens, and decorations according to event specifications and floor plans. - Ability to prioritize tasks and meet deadlines in a fast-paced environment. - Skilled in managing multiple setups and transitions between events. - Strong ability to work collaboratively with other banquet staff, event planners, and supervisors. - Willingness to assist team members in completing tasks efficiently. - Adaptability to adjust setups based on client or supervisor requests. - Familiarity with standard banquet equipment, layouts, and furniture arrangements. - Understanding of safety protocols for handling and setting up heavy items. - Ability to understand and follow detailed instructions or event plans (e.g., Banquet Event Orders). - Availability to work irregular hours, including early mornings, late evenings, weekends, and holidays. EDUCATION & EXPERIENCE: - Banquet Houseman experience - Diploma or GED PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate: • Is regularly required to stand, walk, and run. • Must be able to be on one's feet up to 8 hours per day. • Is required to use hands and fingers to handle or feel objects. • Is required to frequently reach with hands and arms. • Is regularly required to talk or hear, taste, or smell. • Is occasionally required to sit and stoop, kneel, crouch, or crawl. • Must occasionally lift and/or move up to 50 pounds. • Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Responsibilities

The Lead Houseman oversees the setup and breakdown of banquet event spaces to ensure they meet client specifications and organizational standards. This role involves supervising a team of housemen and coordinating tasks to guarantee the timely and accurate execution of Banquet Event Orders.