Kano Trucking Services: Operations Support at AJC International

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

22.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Invoicing, Container Manifest Management, Freight Tracking, Microsoft Office, Inventory Software, 10-key Touch, Time Management, Organizational Skills, LTL/LCL Freight Knowledge, Dispatch, Rate Quotes

Industry

Food and Beverage Services

Description

AJC Logistics LLC (Parent company of Kano Trucking Services) is a diversified logistics service provider specialized in Truck Brokerage, Ocean & Air Freight Management Services, Third Party Logistics, International Freight Forwarding, and Customs House Brokerage for importers and exporters in the United States including Puerto Rico and the Caribbean. Our core competency is to manage the transport of merchandise, domestically and internationally, with superior customer service supported by integrated management systems. AJC takes a customer-centric approach, recognizing that each client's requirements are unique. To learn more about AJC Logistics, visit our website at http://www.ajclogistics.com Position Summary We are seeking a detail-oriented and proactive individual to join as an Operations Support. This role will manage and support daily operations at our Kano Trucking Services facility, performing essential operational and customer service duties. The position is crucial for ensuring the smooth execution of daily operations and cost management for each shipment or load Responsibilities Staff will perform some or all of the following functions: Customer service – scheduling deliveries, handling customer questions on the phone as well as by email. Communicating with forwarders re: deliveries, questions, issues, etc. Invoicing- deliver and create invoices for customers to be sent via mail, email, or uploading to system.Print and manage container manifests, delivery receipts, and other necessary paperwork, ensuring all office files are organized and easily accessible. Assist customers in person (will call, drop offs). Track outgoing deliveries and ensure accurate documentation. Interacts with customers, shippers, receivers, agents and 3rd parties to ensure proper routing of freight, updates, and requests for extra services. Other duties may be assigned Qualification Requirements High School diploma, GED, or equivalent experience. Minimum of 3 years of administration or clerical experience. Preferred experience in LTL/LCL freight, dispatch, rate quotes, or customer service. Proficiency in inventory software, databases, and systems. Advanced knowledge of Microsoft Office products, including Outlook, Excel, and Word.Ability to type and perform 10-key by touch. Capability to work effectively in a fast-paced, team-oriented environment.Strong organizational and time management skills. Ability to analyze information and take initiative to complete tasks independently

Responsibilities

Manage daily operations and customer service at the Kano Trucking Services facility, including scheduling deliveries and handling inquiries. Responsible for invoicing, managing container manifests, and ensuring accurate documentation for freight routing.