Kasara Lounge Supervisor at Minor International

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Interpersonal Skills, Sales Skills, Public Relations, Team Coordination, Hospitality Knowledge, Front Office Systems, Guest Experience, Politeness, Efficiency, Professional Appearance, Multilingual Skills, Diplomacy, Accountancy

Industry

Hospitality

Description

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description The Kasara Lounge Supervisor is a key ambassador for the hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Kasara Lounge Supervisors all have a friendly and outgoing personality, and are genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience. Qualifications College diploma in hotel management or related field Minimum of one-year prior experience as a Club Lounge Supervisor Previous experience in Club Lounge is required Experience with Front Office Systems Excellent English communication skills (both verbal and written) / additional languages are a plus. Professional appearance and demeanor Strong interpersonal and customer service skills with a guest-focused mindset Ability to handle guest complaints and resolve issues professionally Company Location: Anantara Riverside Bangkok Resort

Responsibilities

The Kasara Lounge Supervisor acts as a key ambassador for the hotel, creating powerful first impressions for guests. Responsibilities include providing information, solving problems, and ensuring compliance with brand standards while delivering a memorable guest experience.