SECURITY OFFICERS

Trident Services Australia (Trident) is an industry leader in the provision of integrated services including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves in the delivery of highly proactive and well managed services to our Clients. We are thrilled to announce that Trident has been awarded the contract for the provision of Security Services at Kawana Shoppingworld, with a projected start date of Monday 10 February 2025.
We are currently seeking a suitably qualified and experienced Security Officers. The successful candidates will be responsible for the delivery of high quality, client focused security services.

THE MINIMUM REQUIREMENTS FOR THIS POSITION ARE:

• Current First Aid and CPR Certificates
• Current Security License and Crowd Control License in State of employment
• Effective verbal and written communication skills
• Well-developed client service skills
• Customer Service experience
• Flexibility to work within a rotating 24/7 roster
• High personal integrity and grooming standards
• Previous experience in a highly regulated environment
• Organised - outcome and deadline oriented

• Provide high quality customer service front line service and support
• Risk identification and issue resolution
• Reporting and recording incidents and various other activities whilst on shift
• Responding to all medical and security incidents
• Strong interpersonal, written and verbal communication skills
• Responding to emergency events in accordance with site systems and processes
• Ability to develop professional relationships with emergency services
• Developed understanding of conflict resolution and de-escalation