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KDNI - Associate Consultant - Application Support at KPMG Global Services
Bangalore, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Jira Administration, Confluence Management, Workflow Customization, Permission Schemes, Issue Types, Dashboards, Jira Automation, ScriptRunner, Marketplace Apps, Performance Monitoring, Troubleshooting, Jira Cloud Migration, JSD Projects, Requirements Gathering, Documentation, Auditing

Industry

Business Consulting and Services

Description
We are seeking a skilled Jira Administrator with 3–5 years of experience to manage, configure, and optimize Jira and Confluence environments. Key responsibilities include: Administer and maintain Jira Cloud and Confluence environments, including project setup, workflows, issue types, fields, screens, schemes, and dashboards. Configure and manage permission schemes, security schemes, notification schemes, and project roles to ensure secure access and compliance. Customize Jira workflows using conditions, validators, and post-functions to meet business requirements. Manage users, groups, and access across Jira and Confluence; perform regular audits and provide end-user support and training. Design, build, and maintain Jira reports, filters, dashboards where applicable. Implement automation using Jira Automation or ScriptRunner plugin. Install, configure, and maintain Atlassian Marketplace apps such as ScriptRunner, Zephyr, etc. Monitor Jira performance, troubleshoot issues, project or site backups. Support Jira Cloud to Cloud migrations as well as JSD projects. Collaborate with cross-functional teams to gather requirements, optimize workflows, and continuously improve Jira processes. Maintain documentation for configurations, integrations, and operational procedures.
Responsibilities
The primary responsibilities involve administering and maintaining Jira Cloud and Confluence environments, including configuring workflows, schemes, and managing user access securely. This role also requires implementing automation, installing Marketplace apps, monitoring performance, and supporting migrations and end-user training.