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KDNI - Associate Consultant_GBO_Sentinel Service Desk (1) at KPMG India

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, Incident Troubleshooting, User Management, Customer Relationship Management, Analytical Thinking, Service Desk Operations, ITSM Ticketing Tools, Data Maintenance, SLA Management, KPI Tracking, Knowledge Base Documentation, SOP Writing, MS Office, ServiceNow, Risk Management, Communication

Industry

Business Consulting and Services

Description

Global Business Operations (GBO) provides risk and regulatory management and support services to country, region, and global risk management teams and to engagement teams in member firms on global risk processes. We are looking for enthusiastic Risk Management professionals to join our GBO Sentinel team at Associate level.

Responsibilities

Provide application support, troubleshooting, and user management for the GBO Sentinel team. Maintain operational metrics and document procedures through Knowledge Base articles and SOPs.