Key Account Coordinator II at Hayes Company LLC

Mesquite, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Project Coordination, Logistics, Supply Chain Operations, Analytical Skills, Organizational Skills, Stakeholder Communication, Process Improvement, Budget Monitoring, Risk Mitigation, CRM Proficiency, Project Management, Mentoring, Training, Customer Satisfaction, Operational Efficiency

Industry

Advertising Services

Description

Key Account Coordinator II plays a strategic role in managing complex accounts and cross-functional initiatives across warehousing and logistics operations. This role involves driving operational efficiency, supporting strategic rollouts, and improving customer satisfaction by coordinating between departments and providing advanced account oversight. Essential Duties and Responsibilities: • Serves as a primary point of contact for key accounts, overseeing coordination, planning, and project execution. • Manage complex program rollouts related to freight, warehousing, special projects and supply chain operations. • Coordinate internal teams and vendors to ensure alignment with client expectations and timelines. • Analyze KPIs and provide actionable insights to leadership and clients. • Prepare high-level reports, presentations, and strategic updates. • Identify and mitigate project risks and escalate issues proactively. • Contribute to process improvement efforts in collaboration with Business Excellence. • Monitors budgets and assist with cost control for assigned programs and client initiatives. • Serves as a mentor and subject matter expert for Key Account Coordinator I, providing training, guidance and support as needed. • Assist the Senior Key Account Manager with special projects and strategic initiatives as assigned. Required Qualifications: • Bachelor’s degree in Business, Supply Chain, or related field is preferred. • 3+ years of progressive experience in account management, project coordination, or logistics/supply chain operations. • A combination of education and equivalent professional experience will be considered in lieu of a degree. • Proven track record managing complex programs, cross-functional projects, or key accounts. • Proficient in CRM and project management platforms. • Strong analytical, organizational, and stakeholder communication skills. • Ability to thrive in a fast-paced, results driven environment. Physical Demands: • Ability to sit, stand, and walk for extended periods. • Regular use of computer, phone, and office equipment. • Occasionally lift and move up to 15 lbs. Work Environment: • This job operates in an office environment with occasional visits to warehouse environments where the employee could be exposed to varying temperatures and a higher level of noise. • Requires the ability to adapt to a fast-paced, dynamic work environment with shifting priorities. Travel Requirements: • Regular travel will be required for project oversight, meetings, and site visits (up to 10% of the time). Equipment Used: • Standard office equipment such as computers, printers, phones, and scanners. • Proficiency with business software including Microsoft Office Suite, CRM systems, and project management tools is essential. Supervisory Responsibilities: • This position has no direct supervisory responsibilities. Benefits Offered: • Medical/Dental/Vision Insurance- First of the month after 30 days of employment • 401K with company match • PTO and Holiday eligibility on the date of hire • Weekly Pay • Full Grant Tuition & Tuition Reimbursement Hayes Company/Knight-Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Responsibilities

The Key Account Coordinator II manages complex accounts and cross-functional initiatives in warehousing and logistics operations. This role focuses on driving operational efficiency and improving customer satisfaction through effective coordination and oversight.