Key Account Manager _ HCM at Novartis

, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Key Account Management, Customer Engagement, Stakeholder Management, Problem Solving, Communication, Healthcare Industry Experience, Tender Management, Business Planning, Patient Access Programs, Market Insights, Ethics and Compliance

Industry

Pharmaceutical Manufacturing

Description

Band Level 4 Job Description Summary Location: HCM#LI-Hybrid Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. The Key Account Manager contributes to the achievement of Novartis business goals by leading the implementation of value-based solution with designated key account stakeholders. You will be responsible for the achievement of KAM targets on assigned accounts, align all internal stakeholders around Key Account goals and plans, and establish Novartis as the preferred partner of choice with assigned Key Accounts. This role reports directly to Regional Key Account Manager - South. Job Description Major accountabilities: Foster professional relationships with the key decision maker & stakeholder to ensure product availability for patient access to Novartis medicine via tender formulary listing, tender quota sufficient, winning quota share vs competitor. Align with Novartis distributor to ensure effective tender management including listing, accurate document submission, product supply and availability, hospital credit and utilization of assigned quota in order to accelerate the performance of distribution contract that Novartis has. Establish business plans, performance objectives with allocated budgets and resources for assigned key accounts in alignment with account priorities and internal objectives. Ensure achievement of the account plans and delivery of agreed upon objectives and build long-term professional partnerships with Key Accounts. Align and communicate account plans with Marketing, Field Force, Medical, Value & Access and other key functions. Support and implement Patient Access Programs in alignment with Marketing and Value & Access. Provide on-going reporting on the status of Account plans. Update internal stakeholders with current account information. Provide market and customer insights to internal stakeholders for innovative partnership planning. Work within Ethics and Compliance policies. Other assignment as required. Requirements: Strong commercial experience in healthcare industry. 5+ years of experience in Key Account Management position. Proven track record of excellent customer engagement and account management. Good communication, problem solving and stakeholder management. Experience in Cho Ray hospital is advantage. Proficient in English (written & oral communication). Skills Desired Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .

Responsibilities

The Key Account Manager is responsible for leading the implementation of value-based solutions with key account stakeholders and achieving KAM targets. This includes fostering relationships, aligning internal stakeholders, and establishing Novartis as the preferred partner.