Key Account Manager at Abbott Laboratories Limited

Mumbai City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Key Account Management, Sales Growth, Joint Business Planning, Data Analytics, Stakeholder Management, Pharma Sales, Modern Trade, Business Development, Strategic Planning, Negotiation, Supply Chain Coordination, Market Share Analysis, Omni-channel Thinking, Digital Marketing, Project Management

Industry

Hospitals and Health Care

Description

JOB DESCRIPTION: Place in Organisation The KAM reports to the National account manager – Modern trade (EPD). He/She works in tandem with other functions viz. Sales, Finance, Legal, Supply Chain, Marketing & Brands. He/she would assist the NAM of MT / Key Projects in handling the Abbott Pharma Portfolio in domestic chain pharmacies. He/she would also independently manage some special projects on business development in specific international markets. Role & Responsibility The Key Account Manager (KAM) will be responsible for managing and growing business with organized pharmacy chains through strong customer partnerships, flawless execution, and data‑driven account management. The role requires hands‑on experience with modern trade / chain pharmacies and exposure to international or export business, including coordination with cross‑border stakeholders where relevant. The KAM will work closely with internal stakeholders across Sales, Marketing, Finance, Supply Chain, Legal, and to drive sustainable growth for the Abbott Pharma portfolio. Key Responsibilities Key Account & Customer Management Serve as the single point of contact for assigned pharmacy chain buying and commercial teams Build and sustain strong, long‑term partnerships through regular engagement and structured governance Understand customer business models, expansion plans, and category strategies Sales Growth & Joint Business Planning Design, negotiate, and execute Terms of Trade (ToT) and Joint Business Plans (JBPs) Drive monthly, quarterly, and annual sales targets, market share, and profitability Operational Excellence Ensure timely purchase order execution, order fulfillment, and collections Monitor fill rates, service levels, expiry management, and returns Manage and resolve debit / credit notes efficiently Data, Analytics & Reporting Analyze data to generate insights and support decision‑making for accounts and leadership Support the NAM in performance reviews and strategic evaluations Strategic & Cross‑Functional Initiatives Support new channel exploration, pilots, and scalable partnerships Collaborate on international/export‑linked initiatives, where applicable, including alignment with regional stakeholders Preferred Candidate Profile Experience & Functional Skills Strong experience managing organized pharmacy chains / modern trade accounts Proven track record in key account management, JBP execution, and ToT negotiations Exposure to international or export markets (direct or indirect), including cross‑functional coordination Solid understanding of pharma sales and marketing dynamics (Rx & OTX preferred) Capabilities & Behaviors Highly data‑driven, with strong analytical and insight‑generation skills Comfortable operating in fast‑paced, high‑pressure, and complex customer environments High business acumen with a strong orientation to numbers and outcomes Experience supporting new channel development and pilots Familiarity with digital marketing concepts and omni‑channel thinking Strong stakeholder management and communication skills Proficient in using spreadsheets and Powerpoint Travel Requirement Role requires travel for approximately 5–7 days per month The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Product Management DIVISION: EPD Established Pharma LOCATION: India > Mumbai : BKC Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day) Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter

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Responsibilities

The Key Account Manager will manage and grow business with organized pharmacy chains through strong customer partnerships and data-driven account management. They are responsible for executing joint business plans, driving sales targets, and collaborating with cross-functional teams to ensure operational excellence.