Consumer Products Division
About L’Oréal
L’Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L’Oréal Paris, Garnier, Kérastase, Lancôme, Yves Saint Laurent, Giorgio Armani and Vichy, we offer relevant products for every consumer.
Who am I?
As Key Account Manager (KAM) you will be responsible for our large Beauty portfolio at one of our Top Food Retailers, Albert Heijn. You will be in charge for the customer partnership, Joint business plan and negotiations. Besides, you are responsible for the Net Sales Growth and Market Share Growth in line with the targets of our Annual Operating Plan. You’ll work within the Benelux Food & Field Channel team, while leading the account very independently. However, your network within L’Oréal will be very large.
The business responsibilities include meeting and, where possible exceeding, annual targets and an excellent execution of a tailor-made account plan. The latter is built with your colleagues of marketing, RGM, Finance, Business Development & Planning… You are a real connector, that needs to contribute proactively to the success of the Key Account in our Benelux organization.

• Defining and executing the must win battles per category based on the Brand, Channel and Customer prioritization grids, following the yearly business & category cycle
• Leading Business Reviews & Operational meetings
• Leading the negotiations and executing customer negotiations within mandate, while monitoring performance
• Coordinating the activation plans through customer tools with the highest ROI, in close collaboration with other stakeholders (RGM, Business Development…)
• Owning the P&L and forecast for your customer and category (from volume to value) including anticipation of risks & opportunities (drivers & levers). You will propose actions to course correct and achieve your targets.
• Ensuring first time right and smooth timely cash collection through clear internal & external communication (payment terms, trade conditions etc.).
• Taking the lead on overarching topics with your customers
• Contributing to the Division Leadership Team’s business vision by sharing account perspective and opportunities in-line with this vision.
• Use sustainability, our professional DNA and our data in a progressive way. Include improvement efforts, analyzing data and building new initiatives, which make an impact within the beauty industry.
  Asides your day-to-day activities, you also get the opportunity to be part of various projects.
  Your profile
  You have obtained a relevant master’s degree in economics, marketing, sales or general management and you have a solid experience (min 5 years) in Sales and/or business development, preferably in fast-moving organizations in key account management.
  You are an entrepreneur who gets energy from building relationships, creating real added value by delivering on the key priorities and goals of you Key Account. Ensuring a partnership based on trust.
  You are analytical strong but pragmatic when the situation requires. As a person you are determined to make a great impact by taking initiatives and building year plans with your Key Account. It is important to feel comfortable to collaborate with different stakeholders and that you know how to convince them internally and externally. Furthermore, you are open minded and a good listener, to understand the needs of our Key Account, to build a solid relationship that can last for a long time.