Key Account Manager (API) at Vonage

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Strategies, Revenue Generation, Territory Management, Customer Success, Collaboration, Business Development, Forecasting, SaaS, PaaS, Communication Infrastructure, APIs, Relationship Building, PreSales Support, Solution Selling, Technical Knowledge

Industry

IT Services and IT Consulting

Description

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Sales Mission We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. Why this job Matters As a Key Account Manager you’ll grow existing relationships with large, tech-savvy customers and build new relationships with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW... What you will do Territory Management and Revenue Generation Develop and drive sales strategies, discuss account trends, advise on changes and coordinate quotes and sales opportunities with customer success and service managers on a regular basis. Analyze assigned account base to determine key areas of opportunity. Create and present sales and revenue forecasts based on account base analysis. Develop and execute business development plans to drive revenue and profits. Team Collaboration Collaborate across sales organizations to ensure timely and accurate quote provision and order processing. Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client. Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation. What you will bring Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets. Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows. Permanently checking the best set of actions to deliver against the revenue plan. Contributing to and building the regional plan, with clear focus on quick execution. Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue. What is required of you 8+ years of experience selling to large Multinational Enterprise companies Extensive knowledge of International Messaging (SMS, WABA ETC),Voice and Video products and solutions in SaaS or PaaS models Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams. Previous experience partnering with a strong PreSales Consultant A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business #LI-CK1 There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Responsibilities

As a Key Account Manager, you will develop and drive sales strategies while managing existing relationships with large customers. You will collaborate with various teams to ensure successful implementation and customer satisfaction.