JOB OVERVIEW

APT are recruiting for a Key Account Manager to work with the company’s biggest, most important customers to build long term, strategic partnerships. Developing and managing relationships. Industrial door knowledge preferable , not essential, however must have experience in similar role.
Salary negotiable dependant on experience

SKILLS REQUIRED

· Excellent communication skills - communicate professionally and effectively with all parties involved in a transaction.
Communicate effectively with all departments and management.
· Leadership - when interacting with customers and employees. This might involve guiding team members and taking responsibility for the training of new team members.
· Adaptability - Customers may change their minds at the last minute or want a different approach, also to be able to adapt to changes with the workplace
· Resilience – The capacity to withstand or recover quickly from difficulties
· Relationship building - Account managers use their ability to connect with different personality types to create strong relationships with their clients
· Project management
· Empathy - Walk a mile in their client’s shoes
· Problem solving
· Customer focus
· Listening - an account manager’s ability to listen to and empathize with clients can help them acquire and retain clients.
· Collaboration skills - ability to work effectively with others, both within and outside your organization, to achieve common goals and objectives
Job Type: Full-time
Pay: £27,000.00-£35,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In perso

· To ensure the long-term success of the company by acting as a constant point of contact for their customers and motivating those around you by your actions
· Resolving client issues
· Managing and monitoring the account including working with admin staff
· Completing any quoted work, further work and ordering of all parts required within an acceptable time to offer the service expected to the customer
· Managing new leads and quoting
· Following up clients to ensure they are satisfied with the service
· Going the extra mile
· To meet the company standards in all areas of your role