Key Account Manager at Aussie Broadband

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Thinking, Industry Insight, Client Engagement, Growth Opportunities, Cross-Functional Coordination, Telco Industry Knowledge, Territory Mapping, CRM Systems, Problem-Solving, Communication, Relationship Building, Adaptability, Collaboration, Client Needs Analysis, Upselling, Cross-Selling

Industry

Telecommunications

Description

We’re looking for a Key Account Manager who’s passionate about building strong relationships and delivering meaningful outcomes. This role is ideal for someone who brings strategic thinking, industry insight, and a collaborative spirit to every interaction. You’ll be responsible for guiding client engagement, identifying growth opportunities, and coordinating cross-functional teams to deliver tailored solutions. If you’re driven by purpose and enjoy working in a dynamic, people-focused environment - we'd love to hear from you. At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia! Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down! Our fantastic culture lives and breathes our values: Don't be ordinary, be awesome Think BIG No bullsh*t Be good to people Have fun We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability. We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering. But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine. The good stuff 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave) Discounted internet up to the value of $109 per month 20% off our Mobile services Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more Celebrating you! With monthly rewards and recognition Internal training and resources for you to continue to learn, grow and achieve your career goals Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia Let’s talk about you You’re someone who thrives on building meaningful relationships and creating value through collaboration. You bring curiosity, resilience, and a strategic mindset to everything you do. You’re motivated by purpose and love connecting the dots between client needs and impactful solutions. Demonstrates strong telco industry knowledge, with awareness of key trends such as SDWAN, NBN, and cybersecurity Skilled in territory mapping and developing strong, sustainable pipelines Comfortable navigating CRM systems such as Salesforce with confidence Approaches challenges with a problem-solving mindset and supportive direction Enjoys working on your own while contributing meaningfully to team success Adapts quickly to change and embraces opportunities to learn and grow Communicates value clearly and can share stories that connect solutions to real client needs How will you support our “Why?” As a Key Account Manager, you’ll play a vital role in bringing our values to life. You’ll be the trusted partner for our key accounts, helping them unlock new opportunities and deepen their engagement with Aussie Broadband. You’ll work across teams to deliver outcomes that matter - for our clients and for us. Deliver the ABB value proposition with confidence and care Accelerate client engagement through upsell and cross-sell opportunities Build and nurture relationships with key internal and external stakeholders Drive yourself to meet and exceed goals that define success in the role Guide a collaborative sales process that brings together diverse teams to deliver the right client outcomes Ready to join? Hit the apply button to submit your application and our fantastic team will be in touch! Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire. If you have any questions, get in touch today with our team at careers@team.aussiebroadband.com.au Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia. The company’s main focus is nbn™ (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers. As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment. The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform. With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Responsibilities

As a Key Account Manager, you will guide client engagement and identify growth opportunities while coordinating cross-functional teams to deliver tailored solutions. You will be the trusted partner for key accounts, helping them unlock new opportunities and deepen their engagement with Aussie Broadband.