Business Intelligence and Market Insight|Monitor market trends and competitor activity, and provide regular feedback to the Marketing Team Support the development of pipeline opportunities to drive future growth .
Sales Delivery and Growth|Achieve volume, gross margin, and sales targets within assigned territories Grow the customer base through structured call cycles, cold calling, and strategic new business development Maximise account profitability by upselling and promoting premium Castrol product ranges Implement and support strategic initiatives aligned to global and regional sales strategies .
Administration and Operational Discipline|Submit high-quality Trade Contact Reports (TCRs) in line with quantity and quality expectations Maintain updated and compliant leave planners to ensure business continuity Actively collaborate with Credit Services to manage customer accounts, minimize overdues and maintain healthy credit profiles Provide accurate sales forecasts to Sales Operations to support inventory planning .
Business Intelligence and Market Insight|Monitor market trends and competitor activity, and provide regular feedback to the Marketing Team Support the development of pipeline opportunities to drive future growth .
Customer Management|Build and maintain strong, trust-based relationships with existing and new customers Execute monthly journey plans and structured call cycles to ensure optimal customer coverage Ensure effective resolution of customer queries and complaints regarding orders, deliveries, products, and credit Manage external contractor relationships, ensuring compliance with Castrol’s equipment installation and maintenance standards .
Training and HSSE Compliance|Complete all mandatory Castrol and Smollan training modules to maintain operational and product excellence Conduct quarterly workshop asset audits and manage the resolution of audit findings Promote a strong HSSE culture, including incident management, compliance with the Drive Cam Policy, and stopping unsafe acts Comply with all legally mandated safety training, including OHS Act Training, Driver Training, and Driver Medicals .
||||4-5 years in key account management, sales, or business development, preferably within lubricants, automotive, or workshop sectors
Strong commercial acumen
Technical understanding of lubricants/workshop operations,
Computer literac

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