Key Account Manager / Contract Services Manager at Trinity Fire & Security Systems

Reading, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

60000.0

Posted On

04 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Management, Key Account Management, Fire Alarm Systems, BS5839 Standards, Problem Solving, Customer Service, Stakeholder Management, Service Delivery, Operational Oversight, Performance Monitoring, Technical Support, Compliance, Client Meetings, Travel, Partnership Building, Profitability

Industry

Facilities Services

Description

Contract / Key Account Manager Location: Based South (National Coverage) Salary: £50,000 – £60,000 + car or allowance + benefits Company: Trinity Fire & Security (part of PTSG – Premier Technical Services Group) At Trinity Fire & Security, we don’t just maintain fire systems — we protect people, businesses, and reputations. We’re looking for a hands-on Contract / Key Account Manager to take charge of several high-profile, multi-million-pound customers. You’ll be the vital link between our clients and our operational teams — making sure our fire alarm service, inspection, and installation contracts run like clockwork. This isn’t a desk-based account management role. You’ll be out meeting clients, solving problems, making things happen, and ensuring every SLA and KPI is hit — if not exceeded. What you’ll be doing Own the full lifecycle of major service contracts — from mobilisation to delivery and renewals. Build trusted, long-term partnership with a key client. Oversee planning, service, and operations to ensure consistent performance and profitability. Monitor SLAs and KPIs, resolve issues quickly, and identify improvement opportunities. Support technical teams on-site and ensure compliance with BS5839 and relevant standards. Attend client meetings across the UK — typically 1–2 days per week of travel. What we’re looking for You might already be a Contract Manager or Key Account Manager — or perhaps a Service Manager or Engineering Supervisor ready to take the next step. You’ll have: Knowledge of fire alarm systems and BS5839 standards. A proactive, problem-solving mindset and a customer-first attitude. Confidence in managing high-value contracts and multiple stakeholders. A full UK driving licence and willingness to travel when needed. What you’ll get £50,000 – £60,000 (depending on background) Company car or car allowance 23 days holiday + bank holidays Pension, life assurance, and employee assistance programme Real career growth within one of the UK’s fastest-growing safety service providers Join a business where no two days are the same, where your ideas matter, and where you’ll genuinely see the results of your work. Ind1

Responsibilities

Own the full lifecycle of major service contracts, ensuring consistent performance and profitability. Build trusted partnerships with key clients and oversee service delivery to meet SLAs and KPIs.