ABOUT US:

We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”. You might just see O-rings and valves, but to us, they help power the world.
We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!

ABOUT THE ROLE –

The Key Account Manager is responsible for managing a portfolio of Key account contracts. In doing so it will continually review the portfolio, identifying and managing actively priority accounts, maintaining a good understanding of the customer and its business needs, whilst building and maintaining strong relationships with customer stakeholders and decision makers.

• Managing a portfolio of 15-20 Key Accounts.
• Prioritise the Key account portfolio to ensure return on investment and growth from the portfolio.
• Identify and convert specific growth opportunities delivering demonstrable growth at targeted accounts.
• Develop and manage the Key account plan.
• Actively engages the customer through face to face visits and through attendance of the quarterly business reviews , building strong relationships with stakeholders and decision makers.
• Has a strong understanding of our contractual commitments to the customer.
• Reports monthly the portfolio status including budgetary performance, renewal status and opportunity/risk profile.
• Successfully renew the customer contract at term.