Key Account Manager at Hawaii Coffee Company

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication (Written), Collaboration, Organized, Communication (Oral), Responsible, Honesty / Integrity, Accountability, Reliability, Friendly, Customer Oriented, Data Analysis, Forecasting, Retail Management, Merchandising, Sales Promotion, Inventory Management

Industry

Description

Department: Sales Job Status: Full Time FLSA Status: Exempt Reports To: Sr. Director of Sales Job Type: Non-Union Amount of Travel Required: Minimum monthly market visits to neighbor Islands Work Schedule: Monday – Friday 8-hour day worked between 6:00 am – 6:00 pm. Evenings and weekends, holidays, as needed. POSITION SUMMARY To effectively manage the day-to-day relationship with retail buyers and internal teams in a professional manner, maximizing both present and long-term sales and gross margin. Coordinates development of trade promotions including effective merchandising of products. ESSENTIAL FUNCTIONS Essential Functions Statement(s) * Achieve assigned sales targets through the maintenance and expansion of distribution, merchandising and promotional activity for all HCC brands. * Understand data analysis and possess the ability to identify and communicate specific opportunities and issues. * Monitor inventory of key items as needed, ensuring products are available for shipment and identify issues to cross functional teams. * Analyze field data and retail trends to identify execution gaps and growth opportunities. * Forecasting to align with customer needs and goals. * Develop and enhance our partnership with retailers through participation in customer events and industry functions. * Drive new item distribution by securing retail placement and ensuring successful execution of launch plans. * Ownership of customer portals and day-to-day maintenance. * Monthly rotating market visits to Maui, Kona, Hilo and Kauai. * When needed, assist Merchandising Manager with coverage of routes to align with local market merchandising priorities. * Communicate sales promotional plans to distributor account managers. Other Functions: Performs other related duties as required or assigned. POSITION QUALIFICATIONS Competency Statement(s) * Communication (Written) – Ability to communicate in writing clearly and concisely. * Collaboration - Collaborates positively to effectively build relationships with customers and co-workers to achieve company objectives and contribute to overall organizational success. Works effectively within a diverse environment. Exhibits a positive attitude and contributes to overall team success. * Organized – Being organized or following a systematic method of performing a task. * Communication (Oral) – Ability to communicate effectively with others using the spoken word. * Responsible – Ability to be held accountable or answerable for one’s conduct. * Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace. * Accountability – Ability to accept responsibility and account for his/her actions. * Reliability – The trait of being dependable and trustworthy. * Friendly – Ability to exhibit a cheerful demeanor toward others. * Customer Oriented – Ability to take care of the customer’s needs while following company procedures. Mental Demands: * Ability to work under stressful conditions * Able to interact with others with courtesy and tact * Ability to manage and prioritize multiple projects in an organized and efficient manner * Ability to respond to crisis situations in a calm and effective manner * Ability to complete projects on schedule Communication Demands: The position requires talking to co-workers, customers, vendors; requires written communications to and from co-workers, customers and vendors, talking on the telephone; requires responding to written or verbal requests of co-workers, customers and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other work-sites; Ability to communicate via the latest technologies required for the position. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. SKILLS & ABILITIES Experience: 5 years of retail sales experience. Education: Bachelor’s Degree (preferred) Licenses: Valid driver license, personal vehicle, and vehicle insurance required. Computer Skills: To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office applications. Language: Well-developed verbal and written English communication skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Physical Demands Lift/Carry Stand F 10 lbs. or less O Walk F 11-20 lbs. O Sit F 21-50 lbs. O Manually Manipulate O 51-100 lbs. N Reach Outward O Over 100 lbs. N Reach Above Shoulder O Climb N Push/Pull Crawl O 12 lbs. or less O Squat or Kneel O 13-25 lbs. O Bend O 26-40 lbs. O Grasp O 41-100 lbs. N Speak F WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment may vary day to day due to majority of the time being spent on the road establishing business relationships. Office conditions consist of a manufacture office is in a controlled environment with moderate noise from the production area where coffee is roasted, packaged and stored.

Responsibilities

Manage day-to-day relationships with retail buyers and internal teams to maximize sales and gross margin. Coordinate trade promotions and ensure effective merchandising of products.