Key Account Manager

at  IQVIA

Job Overview
Provides the key client relationship to a client or clients through relationships with senior managers in the client organization. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Essential Functions

• Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
• Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client’s complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
• Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
• Effectively manages renewals and subscriptions.
• As required, may participate in contract renewal efforts on large contracts.
• May work with global and regional account management in the pursuit of multi-country opportunities.

Qualifications

• Bachelor’s Degree Req
• four (4) years relevant sales or account management experience and/or solution sales management experience (preferred) Req
• four (4) years relevant sales or account management experience and/or solution sales management experience (preferred)

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.co

• Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
• Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client’s complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
• Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
• Effectively manages renewals and subscriptions.
• As required, may participate in contract renewal efforts on large contracts.
• May work with global and regional account management in the pursuit of multi-country opportunities